CCI Private Cloud - Adding or Removing Members in a Project

Please use the Manifest service to administer your group access (https://manifest.services.wisc.edu/)

Incident Reporting & Technical Support

CCI Private Cloud Incident Reporting

  • Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
  • 24x7 coverage for incidents & emergency situations affecting the availability of the CCI Private Cloud services. To report a problem please contact the Help Desk from 7 AM to 11 PM, and the System & Network Control Center (SNCC) at 608-263-4188, from 11 PM to 7 AM. Please identify yourself as a CCI Private Cloud customer.
  • Formal support is provided for CCI Private Cloud during business hours only. After-hours support is provided by the Virtualization Technologist On-Call.

CCI Private Cloud Technical Support

  • Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
  • CCI Private Cloud technologists will respond to all support requests by the end of the following business day.

 

See Also


Keywords:
cci, cciv, private, cloud, virtualization, cciv cci virtualization business group audit ou add adding remove removing modify manifest 
Doc ID:
60168
Owned by:
Drew D. in CCI Private Cloud
Created:
2016-01-27
Updated:
2025-09-02
Sites:
Campus Cloud Infrastructure (CCI) - Private Cloud