Help Desk - IT Help Desks at UW-Madison
This document provides contact information for other known Information Technology help desks here at UW-Madison.
| Division | Phone | URL | |
|---|---|---|---|
| Campus-wide Support | |||
| DoIT Help Desk supports Office 365, Learn@UW, and other DoIT-provided services | 264-HELP | help@doit.wisc.edu | https://kb.wisc.edu/helpdesk/page.php?id=1 |
| Application Review for Research Oversight at Wisconsin (ARROW) | |||
| Supported by ARROW IRB Help Desk | 262-0041 | arrow-alert@lists.wisc.edu | http://arrow.wisc.edu |
| Athletics | |||
| Supported by Athletics Help Desk | 265-6146 | helpdesk@athletics.wisc.edu | N/A |
| School of Business | |||
| Supported by Information Technology Solutions | 262-6868 | support@bus.wisc.edu | https://bus.wisc.edu/about-us/faculty-staff-resources/information-technology-solutions |
| Business Services(BusSvc) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Center for Quality and Productivity Improvement (CQPI) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Civil and Environmental Engineering(CEE) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| College of Agricultural & Life Sciences | |||
| Most users supported by Administrative Computing Services | Varies | helpdesk@cals.wisc.edu | https://it.cals.wisc.edu/ |
| Department of Biochemistry users | 265-4695 | itsupport@biochem.wisc.edu | https://biochem.wisc.edu/intranet/it |
| Classroom Media Support | |||
| Classrooms with touchscreen controls are supported by Classroom Media Support | 890-4900 | av@fpm.wisc.edu | https://av.fpm.wisc.edu/ |
| Dean of Students | |||
| Supported by DoIT Help Desk/Repair and Desktop Support | 264-HELP (Option 5) | support@doit.wisc.edu | http://helpdesk.wisc.edu/page.php?id=1 |
| Division of Continuing Studies(DCS) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Division of Information Technology | |||
| Supported by DoIT Help Desk/Repair and Desktop Support | 264-HELP (Option 5) | support@doit.wisc.edu | http://helpdesk.wisc.edu/page.php?id=1 |
| Electrical and Computer Engineering (ECE) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Graduate School | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| School of Education | |||
| School of Education users supported by MERIT Help Desk | 265-4773 | helpdesk@education.wisc.edu | https://merit.education.wisc.edu/get-help/contact-help-desk/ |
| WCER users supported by WCER Technical Services | 263-4333 | support@wcer.wisc.edu | https://mywcer.wisc.edu/tech-support/ |
| College of Engineering | |||
| Supported by Computer-Aided Engineering | 262-5349 | helpdesk@cae.wisc.edu | http://www.cae.wisc.edu |
| Enrollment Management (Admissions/Registrar/Financial Aid employees) | |||
| Supported by DoIT | 608-264-4357 | support@doit.wisc.edu | https://helpdesk.wisc.edu |
| Facilities Planning and Management (FPM) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| University Housing | |||
| Housing employees supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Campus Network (Housing) - Residents living in University Housing (Residence Halls and University Apartments) are supported via the DoIT Help Desk | 264-HELP | help@doit.wisc.edu | http://kb.wisc.edu/helpdesk/page.php?id=1 |
| School of Human Ecology | |||
| Supported by SoHE Building Infrastructure and Technology Services (BITS) | 265-0534 | bits@sohe.wisc.edu | https://sohe.wisc.edu/getting-things-done-at-sohe/#technology |
| Office of Business Engagement (Formerly Corporate Relations, OCR) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Office of Equity and Diversity (OED) | |||
| Supported by DoIT | 608-264-4357 | help@doit.wisc.edu |
https://helpdesk.wisc.edu |
| Office of Human Resources | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Office of Legal Affairs (OLA) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Office of Student Financial Aid (OSFA) | |||
| Supported by DoIT | 608-264-4357 | help@doit.wisc.edu |
https://helpdesk.wisc.edu |
| Recreational Sports | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Student Housing | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| University Health Services (UHS) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| UW E-Business Consortium (UW-EBC) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Vice Chancellor for Finance and Administration (VCFA) | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Wisconsin Union | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Law School | |||
| Supported by Law School Help Desk, Media & AV Services | 262-5242 | help@law.wisc.edu | http://law.wisc.edu/help/ |
| College of Letters & Science | |||
| Some users supported by Learning Support Services (TechZone) | 262-5454 | techzone@lss.wisc.edu | http://lss.wisc.edu/services/techzone/ |
| Computer Sciences labs supported by Computer Systems Lab | 262-2389 | lab@cs.wisc.edu | http://www.cs.wisc.edu/csl/ |
| Social Sciences Computing Cooperative users | 262-9917 | helpdesk@ssc.wisc.edu | http://www.ssc.wisc.edu/sscc/helpdesk.htm |
| L&S Administration and Student Academic Affairs supported by the DoIT Help Desk (Level 2) | 264-HELP (Option 5) | support@doit.wisc.edu |
http://kb.wisc.edu/helpdesk/page.php?id=1 |
| General Library | |||
| Supported by Library Technology Group | 262-8880 | Via webform | https://www.library.wisc.edu/help/technical-assistance/ |
| School of Medicine and Public Health | |||
| Consult the full list of Primary Departmental IT Contacts in SMPH if a department is not listed below. | N/A | N/A | https://it.med.wisc.edu/departmental-it-resources/ |
| Administration supported by John Galli | (608) 262-5709 | jagalli@wisc.edu | N/A |
| Anesthesiology | 263-0481 | admin@anesthesia.wisc.edu | N/A |
| Biomedical Computing Group | 265-6677 | support@biostat.wisc.edu | https://bcg.biostat.wisc.edu/ |
| UW Carbone Comprehensive Cancer Center supported by Department of Medicine Help Desk | 265-4466 | help@medicine.wisc.edu | https://www.medicine.wisc.edu/infosys/infosysmain |
| Dermatology | 287-2629 | support@dermatology.wisc.edu | https://dermatology.wisc.edu/contact/information-systems/ |
| Family Medicine | 265-5869 | helpdesk@fammed.wisc.edu | N/A |
| Health Sciences Learning Center (HSLC) users supported by DoIT Help Desk/HSLC | 264-HELP (Option 5) | support@doit.wisc.edu | https://kb.wisc.edu/smph/ |
| Human Oncology users supported by Matt Schultz | 262-9013 | schultz@mail.humonc.wisc.edu | N/A |
| Department of Medical History and Bioethics | 263-3414 | medhisteth@med.wisc.edu | https://medhist.wisc.edu/index.shtml |
| Department of Medicine (DOM) | 265-4466 | help@medicine.wisc.edu | https://www.medicine.wisc.edu/infosys/infosysmain |
| Neurosurgery users supported by Chad Krueger | N/A | krueger@neurosurgery.wisc.edu | N/A |
| Neurology users supported by Aaron Smetana | N/A | smetana@neurology.wisc.edu | N/A |
| Obstetrics & Gynecology users supported by Chad Craighill | 417-4220 | craighill@wisc.edu | N/A |
| Ophthalmology users supported by Chris Geier | 262-3214 | N/A | N/A |
| Orthopaedics and Rehabilitation | 265-0031 | ithelp@ortho.wisc.edu | N/A |
| Pathology | 261-1197 | fmadison@facstaff.wisc.edu | N/A |
| Pediatrics | 263-3060 | help@pediatrics.wisc.edu | N/A |
| Physical Therapy | 265-0031 | ithelp@pt.wisc.edu | N/A |
| Psychiatry/WISPIC | 262-7622 | helpdesk@psychiatry.wisc.edu | N/A |
| Radiology | 265-9572 | rad-help@uwhealth.org | N/A |
| Rehabilitation Medicine | 263-2060 | N/A | N/A |
| Shared Services IT - Administration/Neuroscience/CRB | 264-HELP (Option 5) | support@doit.wisc.edu | http://it.med.wisc.edu/about-us/shared-services/ |
| Surgery | 265-5656 | help@surgery.wisc.edu | N/A |
| School of Pharmacy | |||
| Supported by Instructional & Information Technology | N/A | Via webform | http://pharmacy.wisc.edu/iit |
| School of Veterinary Medicine | |||
| Supported by Vet Med Information Technology Dept | 265-6300 | it-support@vetmed.wisc.edu | https://it.vetmed.wisc.edu |
| Waisman Center | |||
| Supported by Waisman Center Help Desk (note that this is different than Waisman Outreach, which is covered under a DS support agreement) | 890-1000 |
|
http://www.waisman.wisc.edu/computing/help.php |
| International Division | |||
| Supported by AIMS | 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| UW Shared Services | |||
| Shared Services Email Issues | (608) 262-7653 | helpdesk@uwsa.edu | N/A |
| Miscellaneous Groups | |||
| UW Hospital Help Desk (Supported by UW Health) | 265-7777 | N/A | N/A |
| UW Health Help Desk | 265-7777 | N/A | N/A |
| UW Medical Foundation Help Desk | 829-5474 | N/A | N/A |
| Wisconsin Union IT Support | N/A |
pchelp@union.wisc.edu |
N/A |
| Wisconsin Institute for Discovery (WID) | 316-4911 | service@discovery.wisc.edu | N/A |
| Wisconsin State Laboratory of Hygiene (WSLH) | (608) 221-6269 | allen.benson@slh.wisc.edu | N/A |