IT Help Desks at UW-Madison
This document provides contact information for known Information Technology Help Desks here at UW-Madison. You can sort alphabetically by Division/Department or organize by the support group.
| Campus-wide Support | DoIT Help Desk supports Office 365, Learn@UW, MFA-Duo, and other DoIT-provided services | (608) 264-4357 | help@doit.wisc.edu | https://kb.wisc.edu/helpdesk/page.php?id=1 |
| Application Review for Research Oversight at Wisconsin (ARROW) | ARROW IRB Help Desk | (608) 262-0041 | arrow-alert@lists.wisc.edu | http://arrow.wisc.edu |
| Athletics | Athletics Help Desk | (608) 265-6146 | helpdesk@athletics.wisc.edu | |
| School of Business | Information Technology Solutions | (608) 262-6868 | support@bus.wisc.edu | https://bus.wisc.edu/about-us/faculty-staff-resources/information-technology-solutions |
| Business Services (BusSvc) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Center for Quality and Productivity Improvement (CQPI) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Civil and Environmental Engineering (CEE) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| College of Agricultural & Life Sciences | Most users are supported by Administrative Computing Services | Varies | helpdesk@cals.wisc.edu | https://it.cals.wisc.edu/ |
| Department of Biochemistry users | Biochemistry IT Group | (608) 265-4695 | itsupport@biochem.wisc.edu | https://biochem.wisc.edu/intranet/it |
| Classroom Media Support | Classrooms with touchscreen controls are supported by Classroom Media Support | (608) 890-4900 | av@fpm.wisc.edu | https://av.fpm.wisc.edu/ |
| Dean of Students | DoIT Help Desk and DoIT Departmental Support | (608) 264-4357 (Option 5) | support@doit.wisc.edu | https://kb.wisc.edu/helpdesk/page.php?id=1 |
| Division of Continuing Studies (DCS) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Division of Information Technology | DoIT Help Desk and DoIT Departmental Support | (608) 264-4357 (Option 5) | support@doit.wisc.edu | http://helpdesk.wisc.edu/page.php?id=1 |
| Electrical and Computer Engineering (ECE) | Computer-Aided Engineering (CAE) | (608) 262-5349 | helpdesk@cae.wisc.edu | http://www.cae.wisc.edu |
| Graduate School | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| School of Education | MERIT Help Desk | (608) 265-4773 | helpdesk@education.wisc.edu | https://merit.education.wisc.edu/get-help/ |
| Wisconsin Center for Education Research (WCER) | WCER Technical Services | (608) 263-4333 | support@wcer.wisc.edu | https://mywcer.wisc.edu/tech-support/ |
| Wisconsin National Primate Research Center (WNPRC) | Information Technology and Systems Services | (608) 263-3509 | itss@primate.wisc.edu | https://primate.wisc.edu/operational-services/information-technology-and-systems-services/ |
| College of Engineering | Supported by Computer-Aided Engineering (CAE) | (608) 262-5349 | helpdesk@cae.wisc.edu | http://www.cae.wisc.edu |
| Enrollment Management (Admissions/Registrar/Financial Aid employees) | DoIT Help Desk and DoIT Departmental Support | (608) 264-4357 (Option 5) | support@doit.wisc.edu | https://helpdesk.wisc.edu |
| Facilities Planning and Management (FPM) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| University Housing | AIMS (Housing employees) | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Residents living in University Housing | Campus Network (Housing) - Residents living in University Housing (Residence Halls and University Apartments) are supported via the DoIT Help Desk | (608) 264-4357 | help@doit.wisc.edu | http://kb.wisc.edu/helpdesk/page.php?id=1 |
| School of Human Ecology | SoHE Building Infrastructure and Technology Services (BITS) | (608) 265-0534 | bits@sohe.wisc.edu | https://sohe.wisc.edu/getting-things-done-at-sohe/#technology |
| Office of Business Engagement (Formerly Corporate Relations, OCR) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Office of Equity and Diversity (OED) | DoIT Help Desk | (608) 264-4357 | help@doit.wisc.edu | https://helpdesk.wisc.edu |
| Office of Human Resources | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Office of Legal Affairs (OLA) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Office of Student Financial Aid (OSFA) | DoIT Help Desk | (608) 264-4357 | help@doit.wisc.edu | https://helpdesk.wisc.edu |
| Recreation & Wellbeing (RecWell) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Student Housing | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| University Health Services (UHS) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| UW E-Business Consortium (UW-EBC) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Vice Chancellor for Finance and Administration (VCFA) | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Wisconsin Union | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| Law School | Law School Help Desk, Media & AV Services | (608) 262-5242 | help@law.wisc.edu | http://law.wisc.edu/help/ |
| College of Letters & Science |
Some users supported by Learning Support Services (TechZone) (all others supported by DoIT Help Desk Departmental Support) |
(608) 262-5454 | techzone@lss.wisc.edu | http://lss.wisc.edu/services/techzone/ |
| Computer Sciences Labs | Computer Sciences labs supported by Computer Systems Lab | (608) 262-2389 | lab@cs.wisc.edu | http://www.cs.wisc.edu/csl/ |
| Social Sciences Computing Cooperative users | SSCC Help Desk | (608) 262-9917 | helpdesk@ssc.wisc.edu | http://www.ssc.wisc.edu/sscc/helpdesk.htm |
| L&S Administration and Student Academic Affairs | DoIT Help Desk and DoIT Departmental Support | (608) 264-4357 (Option 5) | support@doit.wisc.edu | http://kb.wisc.edu/helpdesk/page.php?id=1 |
| General Library | Library Technology Group | (608) 262-8880 | Via webform | https://www.library.wisc.edu/help/technical-assistance/ |
| School of Medicine and Public Health | Consult the full list of Primary Departmental IT Contacts in SMPH | See URL | See URL | https://it.med.wisc.edu/departmental-it-resources/ |
| SMPH - Administration | SMPH Shared Services IT | (608) 262-5709 | jagalli@wisc.edu | |
| SMPH - Anesthesiology | Anesthesiology department support | (608) 263-0481 | support@anesthesia.wisc.edu | |
| SMPH - Biomolecular Chemistry | Internally supported | (608) 262-1184 | jmoliva@wisc.edu | |
| SMPH - Biostatistics and Medical Informatics | Internally supported | (608) 262-5757 | sysreq@biostat.wisc.edu | |
| SMPH - Biomedical Computing Group | Biomedical Computing Group Help Line | (608) 265-6677 | support@biostat.wisc.edu | https://bcg.biostat.wisc.edu/ |
| SMPH - Carbone Cancer Center and Biomedical Informatics | Department of Medicine Help Desk | (608) 265-4466 | help@medicine.wisc.edu | https://helpdesk.medicine.wisc.edu/hc/en-us |
| SMPH - Cell and Regenerative Biology | SMPH Shared Services IT | (608) 264-4357 (Option 5) | support@med.wisc.edu | https://it.med.wisc.edu/about-us/shared-services |
| SMPH - Dermatology | Internally supported | (608) 287-2629 | dlorman@dermatology.wisc.edu | https://dermatology.wisc.edu/contact/ |
| SMPH - Emergency Medicine | Department of Medicine Help Desk | (608) 263-0340 | help@medicine.wisc.edu | https://helpdesk.medicine.wisc.edu/ |
| SMPH - Family Medicine and Community Health | Internally supported | (608) 265-5869 | helpdesk@fammed.wisc.edu | |
| SMPH - Fundus Photograph Reading Center | Internally supported | (608) 265-0037 | jallan@rc.ophth.wisc.edu | |
| Health Sciences Learning Center (HSLC) Users | SMPH Shared Services IT | (608) 264-4357 (Option 5) | support@doit.wisc.edu | https://it.med.wisc.edu/about-us/shared-services/ |
| SMPH - Human Oncology | Internally supported | (608) 262-9013 | support@humonc.wisc.edu | |
| SMPH - Medical Genetics | Internally supported | (608) 263-9898 | ||
| SMPH - Medical History and Bioethics | SMPH Shared Services IT | (608) 264-4357 (Option 5) | support@med.wisc.edu | https://it.med.wisc.edu/about-us/shared-services |
| SMPH - Medical Physics | Internally supported | https://www.medphysics.wisc.edu/ | ||
| SMPH - Department of Medicine (DOM) | Supported by the Department of Medicine Help Desk | (608) 265-4466 | help@medicine.wisc.edu | https://helpdesk.medicine.wisc.edu/ |
| SMPH- Neurology | Internally supported | (608) 263-9619 | helpdesk@neurosurgery.wisc.edu | https://helpdesk.neurology.wisc.edu/secure/Dashboard.jspa |
| SMPH- Neuroscience | SMPH Shared Services IT | (608) 264-4357 (Option 5) | support@med.wisc.edu | https://it.med.wisc.edu/about-us/shared-services |
| SMPH- Neurosurgery | Internally supported | (608) 265-0458 | help@neurosurgery.wisc.edu | |
| SMPH - Obstetrics & Gynecology | Chad Craighill | (608) 417-4220 | craighill@wisc.edu | |
| SMPH - Oncology | SMPH Shared Services IT | (608) 264-4357 (Option 5) | support@doit.wisc.edu | http://it.med.wisc.edu/about-us/shared-services/ |
| SMPH - Ophthalmology and Visual Sciences | Chris Geier | (608) 262-3214 | cjgeier@wisc.edu | |
| SMPH - Orthopaedics and Rehabilitation | Internally supported | (608) 265-0031 | ithelp@ortho.wisc.edu | |
| SMPH - Pathology and Laboratory Medicine | Internally supported | (608) 261-1197 | support@pathology.wisc.edu | |
| SMPH - Pediatrics | Pediatrics Computer Support Helpdesk | (608) 263-3060 | help@pediatrics.wisc.edu | http://www.pediatrics.wisc.edu/directory/computer-services/ |
| SMPH - Physical Therapy | Internally supported | (608) 265-0031 | ithelp@pt.wisc.edu | |
| SMPH - Population Health Sciences | SMPH Shared Services IT | (608) 264-4357 (Option 5) | support@doit.wisc.edu | http://it.med.wisc.edu/about-us/shared-services/ |
| SMPH - Psychiatry/WISPIC | Supported by Psychiatry Help Desk | (608) 262-7622 | helpdesk@psychiatry.wisc.edu | http://helpdesk.psychiatry.wisc.edu/contact-us/ |
| SMPH - Radiology | Internally supported | (608) 265-9572 | rad-help@uwhealth.org | |
| SMPH - Shared Services IT: Administration/Neuroscience/CRB | Supported by Shared Services IT | (608) 264-4357 (Option 5) | support@doit.wisc.edu | http://it.med.wisc.edu/about-us/shared-services/ |
| SMPH - Surgery | Internally supported | (608) 265-5656 | help@surgery.wisc.edu | http://www.surgery.wisc.edu/employee-remote-access/ |
| SMPH - Urology | Internally supported | (608) 265-0031 | ithelp@ortho.wisc.edu | |
| School of Nursing | Internally supported | (608)-263-5336 | uwsonit@son.wisc.edu | https://nursing.wisc.edu/staff/technology-information/ |
| School of Pharmacy | Instructional & Information Technology | Via webform | ||
| School of Veterinary Medicine | Vet Med Information Technology Dept | (608) 265-6300 | it-support@vetmed.wisc.edu | https://it.vetmed.wisc.edu |
| Waisman Center | Waisman Center Help Desk | (608) 890-1000 | help@waisman.wisc.edu | http://www.waisman.wisc.edu/computing/help.php |
| International Division | AIMS | (608) 265-6900 | help@aims.wisc.edu | https://www.aims.wisc.edu/aims-help-desk/ |
| UW Shared Services | UW System Service Operations | (608) 262-0600 | serviceoperations@uwss.wisconsin.edu | https://uwservice.wisconsin.edu/contact/ |
| Shared Services Email Issues | UW System Administration | (608) 262-7653 | helpdesk@uwsa.edu | |
| UW Hospital Help Desk | UW Health | (608) 265-7777 | ||
| UW Health Help Desk | UW Health | (608) 265-7777 | ||
| UW Medical Foundation Help Desk | UWMF Help Desk | (608) 829-5474 | ||
| Wisconsin Union IT Support | Internally supported | pchelp@union.wisc.edu | ||
| Wisconsin Institute for Discovery (WID) | Internally supported | (608) 316-4911 | service@discovery.wisc.edu | |
| Wisconsin State Laboratory of Hygiene (WSLH) | Allen Benson | (608) 221-6269 | allen.benson@slh.wisc.edu |