IT Help Desks at UW-Madison

This document provides contact information for known Information Technology Help Desks here at UW-Madison. You can sort alphabetically by Division/Department or organize by the support group.

IT Help Desks at UW-Madison
Application Review for Research Oversight at Wisconsin (ARROW) ARROW IRB Help Desk (608) 262-0041 arrow-alert@lists.wisc.edu ARROW
Athletics Athletics Help Desk (608) 265-6146 helpdesk@athletics.wisc.edu
Business Services (BusSvc) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Campus-Wide Support DoIT Help Desk supports
Microsoft 365, Learn@UW,
MFA-Duo, and other
DoIT-provided services
(608) 264-4357 help@doit.wisc.edu Get Help from DoIT
Center for Human Genomics and Precision Medicine (CHGPM) Department of Medicine
Help Desk
(608) 265-4466 help@medicine.wisc.edu DOM IT
Center for Quality and
Productivity Improvement (CQPI)
Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Civil and Environmental
Engineering (CEE)
Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Classroom Media Support Classrooms with touchscreen controls are supported by Classroom Media Support (608) 890-4900 av@fpm.wisc.edu FP&M Support
College of Agricultural
and Life Sciences
Most users are supported by Administrative Computing Services helpdesk@cals.wisc.edu CALS IT
College of Engineering Computer-Aided
Engineering (CAE)
(608) 262-5349 helpdesk@cae.wisc.edu CAE
College of Letters
and Science (L&S)

Refer to
L&S Units and IT Support Contacts

Refer to
L&S Units and IT Support Contacts

Refer to
L&S Units and IT Support Contacts

L&S ITT

Computer Sciences Labs Computer Systems Lab (608) 262-2389 lab@cs.wisc.edu CSL
Dean of Students Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Department of Anthropology SSCC Help Desk (608) 262-9917 helpdesk@ssc.wisc.edu SSCC Help Desk
Department of Biochemistry Users Biochemistry IT Group (608) 265-4695 itsupport@biochem.wisc.edu Biochemistry Intranet
Department of Chemistry CompHelp (608) 262-0536 comphelp@chem.wisc.edu Chem Connect
Department of Entomology Russell Laboratories IT (608) 890-0248 help@russell.wisc.edu Russell Labs Hub
Department of Forest
and Wildlife Ecology
Russell Laboratories IT (608) 890-0248 help@russell.wisc.edu Russell Labs Hub
Department of Geography Science Hall Computing
Help Desk
Varies helpdesk@geography.wisc.edu GNP Help Desk
Department of Math IT of the University/Math Department See URL staff@math.wisc.edu Math Intranet
Department of Plant Pathology Russell Laboratories IT (608) 890-0248 help@russell.wisc.edu Russell Labs Hub
Division of Continuing Studies (DCS) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Division of Information Technology
(DoIT)
Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
DPLA Internally Supported See URL support@dpla.wisc.edu DPLA Computer Labs
Electrical and Computer Engineering (ECE) Computer-Aided Engineering (CAE) (608) 262-5349 helpdesk@cae.wisc.edu CAE
Enrollment Management (Admissions/Registrar/Financial Aid Employees) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Facilities Planning and
Management (FP&M)
Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
General Library Library Technology Group (608) 262-8880 Via webform LTG Technical Assistance
Graduate School Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Health Sciences Learning
Center (HSLC) Users
SMPH Shared Services IT (608) 265-6900 support@doit.wisc.edu SMPH Help Desk
International Division Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Law School

Law School Help Desk and
Media and AV Services

(608) 262-5242 help@law.wisc.edu Law IT
Office of Business Engagement (Formerly Corporate Relations, OCR) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Office of Equity and Diversity (OED) DoIT Help Desk (608) 264-4357 help@doit.wisc.edu DoIT Help Desk
Office of Human Resources Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Office of Legal Affairs (OLA) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Office of Student Financial Aid (OSFA) DoIT Help Desk (608) 264-4357 help@doit.wisc.edu DoIT Help Desk
Office of Vice Chancellor of Research (OVCR) Internally supported (608) 262-1044 helpdesk@research.wisc.edu  Research Contact
Recreation and Wellbeing (RecWell) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Residents in University Housing DoIT Help Desk (608) 264-4357 help@doit.wisc.edu Get Help from DoIT
Russell Laboratories and Hub Staff Internally supported (608) 890-0248 help@russell.wisc.edu Russell Labs Hub
School of Business Information Technology Solutions (608) 262-6868 support@bus.wisc.edu ITS
School of Education MERIT Help Desk (608) 265-4773 helpdesk@education.wisc.edu MERIT Contact
School of Human Ecology SoHE Building Infrastructure and Technology Services (BITS) (608) 265-0534 bits@sohe.wisc.edu BITS General Information
School of Medicine and Public Health Varies by unit
Refer to website
Refer to website Refer to website SMPH Help Resources
School of Nursing Internally supported (608)-263-5336 uwsonit@son.wisc.edu Nursing IT
School of Pharmacy Instructional & Information Technology Via webform
School of Veterinary Medicine Vet Med Information Technology Dept (608) 265-6300 it-support@vetmed.wisc.edu SVM IT
Shared Services Email Issues Universities of Wisconsin System Administration (608) 262-7653 helpdesk@uwsa.edu

Social Sciences Computing
Cooperative Users

SSCC Help Desk (608) 262-9917 helpdesk@ssc.wisc.edu SSC Help
SMPH - Academic Affairs SMPH Shared Services IT

(608) 265-6900

support@med.wisc.edu SMPH Help Resources
SMPH - Administration SMPH Shared Services IT (608) 265-6900 support@med.wisc.edu SMPH Help Resources
SMPH - Anesthesiology Anesthesiology Dept Support (608) 263-0481 support@anesthesia.wisc.edu
SMPH - Biomedical Computing Group Biomedical Computing
Group Help Line
(608) 265-6677 support@biostat.wisc.edu Biomedical Help
SMPH - Biomolecular Chemistry Internally supported (608) 262-1184 jmoliva@wisc.edu
SMPH - Biostatistics and Medical Informatics Internally supported (608) 262-5757 sysreq@biostat.wisc.edu
SMPH - Carbone Cancer Center and Biomedical Informatics Department of Medicine
Help Desk
(608) 265-4466 help@medicine.wisc.edu DOM IT
SMPH - Cell and Regenerative Biology SMPH Shared Services IT (608) 265-6900 support@med.wisc.edu SMPH Help Resources
SMPH - Department of Medicine (DOM) Department of Medicine
Help Desk
(608) 265-4466 help@medicine.wisc.edu DOM IT
SMPH - Dermatology Internally supported (608) 287-2629 dlorman@dermatology.wisc.edu Dermatology Contact
SMPH - Emergency Medicine Department of Medicine
Help Desk
(608) 263-0340 help@medicine.wisc.edu DOM IT
SMPH - Family Medicine and Community Health Internally supported (608) 265-5869 helpdesk@fammed.wisc.edu
SMPH - Fundus Photograph Reading Center Internally supported (608) 265-0037 jallan@rc.ophth.wisc.edu
SMPH - Human Oncology Internally supported (608) 262-9013 support@humonc.wisc.edu
SMPH - Medical Genetics Internally supported (608) 263-9898
SMPH - Medical History and Bioethics SMPH Shared Services IT

(608) 265-6900

support@med.wisc.edu SMPH Help Resources
SMPH - Medical Physics Internally supported (608) 265-6116  Via webform Medical Physics
SMPH - Neurology Internally supported (608) 263-9619 helpdesk@neurosurgery.wisc.edu Neurology Help Desk
SMPH - Neuroscience SMPH Shared Services IT (608) 265-6900 support@med.wisc.edu SMPH Help Resources
SMPH - Neurosurgery Internally supported (608) 265-0458 help@neurosurgery.wisc.edu Neurosurgery
SMPH - Obstetrics and Gynecology Chad Craighill (608) 417-4220 craighill@wisc.edu
SMPH - Oncology SMPH Shared Services IT (608) 265-6900 support@doit.wisc.edu SMPH Help Resources
SMPH - Ophthalmology and Visual Sciences Dave Perez (608) 262-3214 drperez2@wisc.edu
SMPH - Orthopaedics and Rehabilitation Internally supported (608) 265-0031 ithelp@ortho.wisc.edu
SMPH - Pathology and Laboratory Medicine Internally supported (608) 261-1197 support@pathology.wisc.edu
SMPH - Pediatrics Pediatrics Computer
Support Help Desk
(608) 263-3060 help@pediatrics.wisc.edu Pediatric Computer Services
SMPH - Physical Therapy Internally supported (608) 265-0031 ithelp@pt.wisc.edu
SMPH - Population Health Sciences SMPH Shared Services IT (608) 265-6900 support@doit.wisc.edu SMPH Help Resources
SMPH - Psychiatry/WISPIC Supported by Psychiatry
Help Desk
(608) 262-7622 helpdesk@psychiatry.wisc.edu Psychiatry Help Desk
SMPH - Radiology Internally supported (608) 265-9572 rad-help@uwhealth.org
SMPH - Rheumatology Department of Medicine
Help Desk
(608) 265-4466 help@medicine.wisc.edu DOM IT
SMPH - Shared Services IT: Administration/Neuroscience/CRB Supported by Shared
Services IT
(608) 265-6900 support@doit.wisc.edu SMPH Help Resources
SMPH - Surgery Internally supported (608) 265-5656 help@surgery.wisc.edu Surgery Remote Access
SMPH - Urology Internally supported (608) 265-0031 ithelp@ortho.wisc.edu
Student Housing Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
University Health Services (UHS) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
University Housing Departmental Support (Housing employees) (608) 265-6900 support@doit.wisc.edu DTS Portal
U E-Business Consortium (UW-EBC) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Universities of Wisconsin Health Help Desk Universities of
Wisconsin Health
(608) 265-7777
Universities of Wisconsin Hospital Help Desk Universities of
Wisconsin Health
(608) 265-7777
Universities of Wisconsin Medical Foundation Help Desk Universities of Wisconsin
MF Help Desk
(608) 829-5474
Universities of Wisconsin Press Library Technology group  (608) 262-8880 Via webform Library Technical Assistance
UW Shared Services Universities of Wisconsin System Service Operations (608) 262-0600 UWSS Service Operations Service Operations Contact
Vice Chancellor for Finance and Administration (VCFA) Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Waisman Center Waisman Center Help Desk (608) 890-1000 help@waisman.wisc.edu Waisman IT
Wisconsin Center for Education Research (WCER) WCER Technical Services (608) 263-4333 support@wcer.wisc.edu MyWCER Tech Support
Wisconsin Energy Institute (WEI) WEI Technical Services  (608) 890-2042 helpdesk@energy.wisc.edu WEI
Wisconsin Historical Society (WHS) Administrative Services (608) 264-6535

help@wisconsinhistory.org

whsitservice@wisconsinhistory.org

Wisconsin Historical Help Desk
Wisconsin Institute for Discovery (WID) Internally supported (608) 316-4911 service@discovery.wisc.edu
Wisconsin National Primate Research Center (WNPRC)

Information Technology
and Systems Services

(608) 263-3509 itss@primate.wisc.edu WNPRC IT
Wisconsin State Laboratory of Hygiene (WSLH) Allen Benson  (608) 221-6269 allen.benson@slh.wisc.edu  
Wisconsin Union Departmental Support (608) 265-6900 support@doit.wisc.edu DTS Portal
Wisconsin Union IT Support Internally supported pchelp@union.wisc.edu



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Doc ID:
603
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2000-10-08
Updated:
2024-11-05
Sites:
Box, DoIT Contract Partner Support Help Desk, DoIT Departmental Support, DoIT Help Desk, DoIT Staff, Google Apps, Microsoft 365, Systems & Network Control Center, UW-Madison Libraries, Wisc Account Admin, Zoom