Spybot - Search and Destroy - Detecting and Removing Spyware
|NOTE: These products are not supported by the Help Desk. This document is provided for self help purposes only. Please contact the manufacturer or system developer for help.|
- If you have not already installed Spybot - Search & Destroy, you should download and install it.
- Once Spybot-S&D is installed, restart in Safe Mode with using msconfig.
- Locate Spybot-S&D Start Center and run it.
Click on the option to Update Spybot before scanning, as shown below.
Click the button to Update, and all updates will download and install.
Once updated, you should click on Immunization, from the main menu, and then on the button marked Immunize Everything, as shown below. This will help protect your computer from future infections.
Next, you should scan the system for any items that may have already infected the system. Click System Scan, and then click Start a scan, as shown below.
- Finally, you should check any problems that are detected. Click Fix selected to remove these items.
Once this process is finished, you may wish to restart and rescan, to make sure that the spyware has truly been removed. Additional steps may be required for removal if the infection is particularly severe.