CCI Private Cloud - Host-based License Compliance

Some vendors license software based on the specifications of the underlying virtualization host (hypervisor), not the guest virtual machine on which an application resides. To request current virtualization host (hypervisor) specifications of the CCI Private Cloud environment, including API-level access for purposes of license compliance, email cci-virtualization@wisc.edu or contact the DoIT Help Desk.


Incident Reporting & Technical Support

CCI Private Cloud Incident Reporting

  • Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
  • Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.

CCI Private Cloud Technical Support

  • Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
  • CCI Private Cloud technologists will respond to all support requests by the end of the following business day.

 

See Also


Keywords:
cci, cciv, private, cloud, virtualization, vm hypervisor host license vmware 
Doc ID:
69070
Owned by:
Drew D. in CCI Private Cloud
Created:
2016-11-29
Updated:
2024-09-03
Sites:
Campus Cloud Infrastructure (CCI) - Private Cloud