Cisco VoIP - Change ring settings in Self Care Portal
How to change the ring settings in the Cisco Self Care Portal
The ring settings can be adjusted by the end user on a per-line basis. You can adjust the options for what the phone does when you’re on a call, as well as when you’re not on a call. You must first be logged into the Self Care Portal, see Cisco VoIP - Self Care Portal
Note: this feature may not be available for all users.
1. From the My Phones screen, select Phone Settings in the left-hand column
2. Expand the Ring Settings section
3. Select the setting you would like to adjust and choose one of the options from the drop-down box.
Ring settings options
Settings Description Availability Ring The phone rings until it is answered On a call
Not on a callDo Nothing The phone will not ring or flash; no alert to the user On a call
Not on a callFlash Only The message waiting indicator (MWI) light on the phone will flash, but no audible alert will sound On a call
Not on a callRing Once The phone will ring audibly one time. After the first ring it will only flash On a call
Not on a callBeep Only The phone will only beep when a call comes in. This is similar to the call waiting beep you hear on your cell phone On a call
Different ring settings for multiple devices
If you have multiple devices and you want to configure different ring settings per device, select the link button to the right of the phone to unlink your devices. Once the devices unlink, the icon changes to a broken link (
) and each phone’s speed dial is editable, individually, by selecting them from the Filter by: menu in the top-right of the screen.