Remote Desktop Connection (Windows OS)

Instructions on how to use the Windows Remote Desktop client, to remotely connect from a Window OS computer, to another Windows OS (SMPH staff) computer.


There are 3 Steps involved (in order) to connect to your work computer remotely.


  1. Connect to the university’s VPN.

  2. Run the Remote Desktop application.

  3. Login to your work computer.


1 - Click and run the WiscVPN GlobalProtect software

Need to install:

WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)

https://kb.wisc.edu/91915


Already installed:

GlobalProtect VPN - Connecting using Windows

https://kb.wisc.edu/smph/85676


2 - Now that the VPN is connected, open and run the Remote Desktop Connection application.


Note: The Remote Desktop App can be found by clicking the Start Menu button (windows logo - taskbar), and typing "Remote Desktop Connection" in the search field.


Enter the Host name (preferred method) computername.msad.hslc.wisc.edu or IP address of the specific work computer you are trying to connect to.


Examples:

MSAD Host name: smphad-badgerb1.msad.hslc.wisc.edu

Campus AD Host name: smphad-badgerb1.ad.wisc.edu

IP address: 128.104.###.###


  • To find out the computer name 

    • (while on the work computer) go to the Control Panel and click System.

  • To find out the IP address, 

    • (while on the work computer) open a Command Prompt and type in ipconfig,  then look under IPv4 address

    • or do a google search for the phrase “What is my IP

Remote Deskotp Comptuer Name or IP address


Note:  Your work computer must be left on, and not asleep, for the connection to work.


Windows 10 - Power & sleep settings

Click the Start Menu, and type "Power & sleep settings"


In the Power & sleep window, under the Sleep section choose the following:

When plugged in, PC goest to sleep after - Never



3 - Enter your MSAD or AD network credentials (Work computer username and password).


If your computer is on the Med School Active Directory (most of HSLC staff) enter MSAD\ before the username.


If your computer is on the Campus Active Directory (Basic Sciences, Oncology, PHS/PHI, etc.) enter AD\ before username.


MSAD Credentials Example

IF, you see the Certificate message (like the picture below) 


  • check the box next to “Don’t ask me again…” and click Yes.



You should now be logged into your work computer, via the Remote Desktop Connection window.







Keywords:remote desktop connection windows globalprotect global protect   Doc ID:82126
Owner:Adrian G.Group:School of Medicine and Public Health
Created:2018-05-07 15:53 CDTUpdated:2020-10-15 13:42 CDT
Sites:School of Medicine and Public Health
Feedback:  4   0