Webex Teams: What is Webex Teams?

As users around the globe are moving to remote workplaces, local network and telephony infrastructures are seeing increased traffic load. While Webex is continually increasing capacity, they are also working with their telephony vendors to ensure they have adequate capacity to support this increased volume traffic. However, in some situations, local service providers are experiencing issues with the high demand experienced due to increased remote users. Where possible, users may be encouraged to use "Use Computer for Audio" (VoIP) to help alleviate this issue.

The Webex Global Service Status provides updates to service issues. Please note all UW-Madison users must contact the DoIT Help Desk for assistance. Users contacting Cisco directly will be redirected to the DoIT Help Desk.

Webex Teams, formerly Cisco Spark, is a meeting, messaging, and videoconferencing service for one-on-one or team collaboration with file and screen sharing.

Webex Teams features include:

• Persistent chat and collaboration rooms
• Screen sharing and whiteboarding
• On-demand video or audio meetings
• Meeting scheduling and file sharing

Create secure work areas within Webex Teams to begin collaborating with another person, group or team.

Cisco Webex Teams App should be installed by your local IT or Central IT on your work machine. If you have admin rights to your machine you can download the app at Cisco Webex Teams download.  

Note - All University Staff, Faculty, Student Workers, Zero Dollar Appointments, have an account with UW Madison.

Login to Webex Teams using your primary email and authenticate using your NetID and NetID password.

Teams is available for Windows, Mac, most mobile devices, including iPhone, iPad, Android, and Windows Phone, and through a web browser at Teams.webex.com.

This is a Cisco product- for more information see https://cisco.com/go/webex

Keywords:Webex, Webex Teams, Cisco, instant messaging, collaboration, Teams   Doc ID:88405
Owner:KATHLEEN K.Group:Cisco Webex
Created:2018-12-12 15:32 CDTUpdated:2020-03-25 15:45 CDT
Sites:Cisco Webex, DoIT Help Desk, DoIT Tech Store
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