Microsoft 365 (Windows/MacOS) - How are Office applications (Outlook/Word/Team, etc.) authenticated/configured?

This document describes how to capture/view the authentication/configuration of an Office application. The instructions are unique to certain Office applications, but in most cases, the steps should be similar to other applications.

Windows OS

View authenticated account

  1. Start Word/Excel.
  2. Click Office Account or Account.
  3. Under User Information, you'll see the authenticated account.
    office account information screen
  4. Click Home to return to Word/Excl.

    Important: If you are not signed in with your NetID@wisc.edu account or you see any errors within this screen, follow steps outlined within Incorrect Authenticated Account or Connected Services article to resolve this issue before continuing. Restart your computer to make sure you are signing into your Office applications with a fresh state.

View configured account(s)

Classic Outlook

  1. Start Outlook.
  2. Go to File menu, click Info.
  3. Within Account Information screen, click Account Settings and select Account Settings.
  4. Within Account Settings screen, make sure Email tab is selected.
    account settings screen
  5. Click Close to return to Outlook.

New Outlook

  1. Start Outlook.
  2. Go to Settings (gear) menu.
  3. Within Settings screen, click/select Accounts | Email accounts. Accounts you have configured within Outlook will appear:
    email account configuration page
  4. Click X to return to Outlook.

Mac OS

View authenticated account

  1. Start Word.
  2. On the start page, click on the account logo located at the top left of the window.
  3. You will be presented with an information screen showing the account you are authenticated in with.
    authenticated account information

    Important: If you are not signed in with your NetID@wisc.edu account or you see any errors within this screen, follow steps outlined within Incorrect Authenticated Account or Connected Services article to resolve this issue before continuing.

  4. Restart all Office applications.

View configured account

  1. Start Outlook.
  2. Go to Tools menu, click Accounts....
  3. The configured account(s) will be listed.
    outlook configured accounts
  4. Click Red X to return to Outlook.


Keywordsmicrosoft office365 o365 m365 microsoft 365 for macOS windows version use how office outlook configuration authenticate authentication authenticated configured setup profiles settings accounts service netid email addresses screenshot screen shot required desktop client   Doc ID93092
OwnerO365 S.GroupMicrosoft 365
Created2019-07-11 13:43:54Updated2024-08-15 14:17:45
SitesDoIT Help Desk, Microsoft 365
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