News and Announcements

[RESOLVED] Canvas - Students missing from Groups

Posted: 2024-11-11 08:56:32   Expiration: 2024-11-15 08:56:32

UPDATE 11/12 9AM: This issue is resolved.
Some students are missing from Groups within Canvas. Instructors commonly use groups to distribute assignments.

Impact to Users

  • Students may not appear to be in the groups they were assigned to.
  • Instructors may not be able to assign work based on groups they created.
  • Please keep in mind that this disruption may have impacted students’ ability to submit assignments and work in a timely manner.

Workarounds

If instructors have an immediate need to restore a group for an exam or time-sensitive assignment, please contact the DoIT Help Desk for manual assistance.

 

Estimated time to resolution or next update

DoIT technologists are working to restore students to the appropriate groups. 

We apologize for the disruption. 

-- Learn@UW-Madison