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Adobe Creative Cloud Sign-in (Faculty/Staff)

Instructions to sign-in to Adobe Creative Cloud when using Creative Cloud applications.
These instructions are for faculty/staff only.  If you are a student, see Adobe Creative Cloud Sign-in (Students).

Adobe has changed the way they license their products.   Licenses are not applied to the software when installed any longer.  Licenses are assigned to users individually.

What this means in a practical sense, is that end-users need to login to Adobe in order to license the software before use.  Although this will not happen EVERY time you use an Adobe product, it will happen the FIRST time you use a product on a particular machine.

When opening an Adobe app (such as Acroboat, Photoshop, Premiere, etc), you will be presented with this dialog box:

Adobe Sign-In dialog box

Fill in your University Email address (ex: jdoe@wisc.edu) and hit [Tab].  You can also click Sign in with an Enterprise ID rather than use [Tab].

You MAY be presented with the following dialog box.  If so, click Enterprise ID

Select Enterprise ID


You will then be presented with the usual NetID login page.   Login with your NetID credentials.   (Staff and faculty will be prompted for their MFA token).  

At this point, the software should be licensed and you can use it as intended.


Keywordsadobe;creative cloud;acrobat;photoshop;illustrator;indesign;premiere;login;sign-in;sign in;netid signin;faculty;staff   Doc ID90202
OwnerEric D.GroupAgricultural & Applied Economics
Created2019-03-07 09:32:00Updated2019-06-20 08:08:51
SitesAgricultural & Applied Economics
CleanURLhttps://kb.wisc.edu/aae/adobe-signin
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