Advising Gateway Accessibility and Usability Information

This document summarizes the accessibility and usability barriers identified during testing as well as how to get help when using Advising Gateway. Advising Gateway is an application accessed via MyUW that enables authorized users to access key student record information that might be needed when working with students. Student record data that can be accessed via Advising Gateway are classified as “Restricted” and fall under FERPA.

Get help

  • For Advising Gateway application-specific help, email info@advising.wisc.edu.
  • Contact the DoIT Help Desk for general technical assistance or to report an accessibility or usability barrier.

Additional resources

Accessibility and usability barriers 

The following barriers were identified in a November 2025 accessibility evaluation of Advising Gateway. This is not an exhaustive list of the barriers a user may encounter in the application. 

Screen reader accessibility barriers

The Student Profile page does not fully support screen reader navigation. For example, lack of access to tooltip information could prevent screen reader users from understanding or completing necessary tasks on this page. Screen reader users may also experience difficulty or frustration due to unexpected changes in context, inconsistent labeling, and illogical reading order.

Screen reader users may experience difficulty or confusion when navigating in the banner used throughout the application, due to its lack of landmark regions and a confusing heading structure. 

Keyboard accessibility barriers

The Student Profile page does not fully support keyboard navigation. For example, lack of access to tooltip information could prevent keyboard users from understanding or completing necessary tasks on this page. 

Keyboard users may experience difficulty when navigating in the banner used throughout the application, due to its lack of a Skip to Main Content link. 

Magnification and reflow barriers

The Student Profile page does not consistently support reflow at high levels of magnification. For example, Notes information that is cut off when the page is magnified could prevent users with low vision from understanding or completing necessary tasks.

Users with epilepsy or other neurological disabilities could potentially be impacted by the rapid blinking glitch that occurs at certain window widths or levels of magnification. 

Color contrast barriers

The Student Profile page partially supports accessible use of color and contrast requirements. There are a couple instances where users with low vision or colorblindness may have difficulty identifying when an error has appeared or when a button state changes.



Keywords:
Advising Gateway, advising, gateway, advisor, student advising, advisor notes, student records, student 
Doc ID:
123374
Owned by:
Digital Accessibility Team in IT Accessibility and Usability
Created:
2023-01-11
Updated:
2025-12-29
Sites:
IT Accessibility and Usability