This document provides step-by-step instructions for setting up Duo Multi-Factor Authentication (MFA) for the College of Engineering using your Computer Aided Engineering (CAE) account.

Important: CAE Duo is separate from your UW NetID Duo instance. After completing this process, you will have two Duo accounts within the Duo Mobile application (NetID Duo and CAE Duo).

Once enrolled in Engineering Duo, you will be able to authenticate to College of Engineering systems that require CAE Duo.

If you are unsure of your CAE username or password, use the CAE Account Management Portal to verify or reset your credentials:
CAE Account Portal

For an overview of CAE Duo: https://kb.wisc.edu/cae/110616

For a list of services that require CAE Duo: Services that require Duo

More information about the Duo Multi-Factor Authentication project: MFA-Duo – What is Duo Multi-Factor Authentication?

Please allow approximately 10–15 minutes to complete this setup process.

1. Navigate to https://mfa.cae.wisc.edu

2. Log in using your CAE account credentials.

3. If Duo has not yet been enabled for your CAE account, you will be prompted to activate it. Click "Enable Engineering DUO for your CAE account".

4. On the following page, click Enable to activate Engineering Duo.

Device Enrollment: After enabling Duo, you must register at least one device for authentication. You may register:

• Duo Mobile app (recommended)
• Hardware token/fob
• Both options, if desired

Activating the Duo Mobile App

Activating a Hardware Token/Fob

Background:

The College of Engineering has decided to integrate Duo into critical CAE infrastructure services to adhere to campus policies. In order to utilize Multi-factor authentication, you will need to set it up on a smartphone, tablet or token. More on the Duo Multi-factor Authentication Project can be found on here:  MFA-Duo - What is Duo Multi-factor Authentication?.

Note: You'll need to have activated Duo on your CAE account to set up a token.  If you haven't, please see this page: CAE Duo - First time setup

CAE Duo - Setup for Token/Fob

This document will walk you through the process of setting up Duo Multi-factor Authentication for College of Engineering specific services using a hardware token/fob. Please note that this is in addition to your NetID specific Duo installation. You may have two Duo instances using the same Token/Fob once you have completed these steps. Please plan for 10-15 mins to get your Duo registered with the College of Engineering.

Note: This document is only for setup if you're planning to use a hardware token/fob. 

If you wish to use a smartphone or tablet with MFA Duo, please see the instructions here. 

1. Once you've activated Duo on your account, navigate to mfa.cae.wisc.edu and click "Manage Tokens and One-Time Codes"

2. Click on "Add new token"

3. Enter the serial number on the back of your token, then press the button on the front of the token and enter the code it generates in the corresponding field.

Note:  If you already have Duo activated and have another device set up for Duo authentication, you will need to use it to authenticate when you add the token.

4. Press the Add button. You should now see that serial number listed under your active tokens.

If you are using the same token for your CAE account and your NetID, it is possible the token will get out of sync with one service or the other if you use it for one service significantly more than the other.  If your token becomes out of sync for either the CAE Duo or NetID Duo instance, you can find more information on re-syncing your token at the following pages:

CAE Duo: What to do if your token codes don't work for login

NetID Duo: MFA-Duo - What if my token/fob stops working?