There is a problem with a computer or projector in a classroom. What do I do?

What to do if a computer or A/V equipment is not working in a classroom

The best support is to be pro-active. Test your equipment before your first lecture, and make sure you know how to use the equipment in the room. If you experience a problem during class, don't leave it for the next person, call the Help Desk (262-8111), e-mail us (shc@geography.wisc.edu), or fill out a help desk ticket to let us know about the problem right away.

Classrooms with smart podiums – 180, 360

  • Call Classroom Support for technical assistance: 890-4900. They are located in the Education Building, room L117.
Science Hall Supported rooms – all the rest
  • Projector problems – there is an emergency projector available at the SHC Help Desk (M376). This is the fastest way to deal with a projector problem.
  • Call the Help Desk (262-8111) and press 0 for transfer to the emergency line.
Rm. 9 Computer Lab
  • Open to Nelson Institute students during regular building hours. The entry code may be obtained from the staff in room 70. Assistance and support is available Monday through Friday from 7:45-11:45 and 12:30-4:30.
M376 Computer Lab
  • Open door hours are 8:00 – 4:00 M-F. The computer support office is in M376a – student hours are posted on the window.
Academic Support




Keywords:IT Support, classroom, a/v   Doc ID:112897
Owner:Jay S.Group:Department of Geography
Created:2021-08-06 10:33 CSTUpdated:2021-08-06 10:37 CST
Sites:Department of Geography
CleanURL:https://kb.wisc.edu/computer-problem
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