•  Windows 10 

  • 1. Open up 'Printers & Scanners'. To do this, search on the tool bar for printers and 'Printers & Scanners' will come up. See picture below.

    

    2. Choose 'Add a Printer or Scanner'

    

    3. Then you should scroll down the list until you find 'The Printer I want isn't listed' and click on it.

    

    4. Choose 'Add a printer using a TCP/IP address or hostname'

    

    5. Enter 'printername.ad.education.wisc.edu' as shown below. To find your printer name look at the 'Finding Printer Name' section below.

    

    6. Next either your computer will automatically find the printer driver or you will need to choose one. If you are trying to add a HP printer and you cannot find the specific model of your printer you can also look for an HP Universal driver.

    If you cannot find your driver in the list you will need to download it and start these directions over. Find the printer driver from the manufacturer website and download it. Depending on what type of printer you will go to one of these websites and search for the model: HP Printers (https://support.hp.com/us-en/drivers/printers) , SHARP Printers (http://www.sharp-world.com/restricted/products/copier/downloads/select_us_driver.html) , CANON Printers (https://www.usa.canon.com/internet/portal/us/home/support/drivers-downloads) . Once you download the file click on it to install it. Once the driver is installed start these directions over and then you should be able to find the driver in the list.

    

    7. You will then get the option to set a name for the printer object on your computer. After that sometimes a page comes up asking if you want to share the printer, you can choose no.

    

    8. At the end it will let you print a test page. We strongly recommend printing a test page right away to ensure the printer was added correctly.  If you run into any problems feel free to call our help desk at (608)265-4773 or email us at support@education.wisc.edu. 

    

•  Mac 

  • 1. Click on the apple in the top left of your screen and choose 'System Preferences'

    

    2. Choose 'Printers & Scanners'

    

    3.Click on the '+' below the list of printers.

    

    4. Click on the 'IP' tab.

    

    5. Fill in the following fields:

    
    

    Address: printername.ad.education.wisc.edu See 'Finding Printer Name' below for help finding your printer name. 

    Protocol: Line Printer Daemon - LPD

    Name: This can be whatever name you want the printer to show up as on your computer

    
    

    Queue, Location, and Use you can leave for now. If the printer does not work adding this way look below for additional steps to try.

    

    6. After filling in the information above, click add. Another page may come up asking if you want duplex printing. Check the box to allow you to print double sided. See below.

    

    7. We highly recommend trying to print a test page after adding printers to ensure they were added correctly. Try printing your own document or double click on the printer in the list and choose 'Printer' on the top tool bar and 'Print Test Page'.

    

    If you are unable to print using the above steps, follow these additional steps 

    Find the printer driver from the manufacturer website and download it. Depending on what type of printer you will go to one of these websites and search for the model: HP Printers (https://support.hp.com/us-en/drivers/printers) , SHARP Printers (http://www.sharp-world.com/restricted/products/copier/downloads/select_us_driver.html) , CANON Printers (https://www.usa.canon.com/internet/portal/us/home/support/drivers-downloads) . Once you download the file click on it to install it. Then click on the printer you added previously and click on the minus sign. Follow the above steps again until you get to number 5. Here you will now click on use and click select software (see below). Then you can search for the printer's driver that you just installed. After you select the driver you can click add and continue with the above directions.

    If you run into any questions with the above directions please reach out to the MERIT Help Desk at support@education.wisc.edu or (608) 265-4773.

•  Finding Printer Name 

  • On your printer there should be a label with the printer name on. It is usually on a yellow label and the name is in the form of 'department-model'. If there is no label on your printer you should look through the settings for an option that says print configuration page or print network configuration. On the printed page(s) please then look for the 'Host Name' and that will be the printer name. As there are many different models of printers in the School of Education, we can not have directions on how to get the configuration page for every printer on here. For assistance finding the printer name, please contact our help desk at support@education.wisc.edu or (608)265-4773. 

If you run into any questions with the above directions please reach out to the MERIT Help Desk at support@education.wisc.edu or (608) 265-4773.