Topics Map > Space Management

Access to CSI

Summary: Learn how to access CSI and available support.

Lesson Topics

 

Access to Campus Space Information (CSI)

Everyone with a UW-Madison NetID can log in to CSI, but not everyone has permissions to use it. Your level of CSI access is determined by your UW–Madison affiliation. The Space Management Office provisions users with access and permissions appropriate for their campus roles and responsibilities, consistent with campus policies.  

Logging onto CSI

CSI Software Platform URL:

https://uwmadison.fmshosted.com/FMInteract

With Access

When you have access:

  • The UW–Madison NetID Single Sign-On page will appear.
  • Log in with your NetID and password.
  • You will be directed to the CSI Home Page.

 

Without Access

If you do not currently have permissions:

 

 

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User Responsibilities

Access to CSI comes with the responsibility of using, storing, and sharing any exported files by observing the conditions below.

  • CSI is provided for official UW-Madison business purposes only.
  • Public distribution or web posting is not appropriate.
  • Store all digital or paper copies in locations with appropriate controls.
  • CSI is managed by the Space Management Office, which makes every effort to maintain current and accurate data.
  • Reports and floor plans contain disclaimers on prints and exports. Please do not remove these disclaimers from local copies.
  • The date the report was printed is at the top of the report. The data in the report may not be current moving forward.
  • Data may not reflect current conditions and users should interpret with care.
  • Please direct any questions or concerns to smo@fpm.wisc.edu.   

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Optimizing CSI Performance

Space Management works on continuous CSI improvements. This includes working with the vendor platform updates.  There are a few things that you try to help performance on your computer.

Recommended Browsers

  • CSI works best with Google Chrome and Microsoft Edge.
  • Switching to one of these browsers may resolve performance issues if you are using a different one.

NOTE: Training videos and snapshots are done using Google Chrome. Other browsers may have slightly different icons and functionality.

Performance Slowness

At times, CSI may experience slow response times.

  • Closing the current web page and reopening CSI in a new browser tab can help temporarily resolve the issue.
  • Performance improvements may be addressed in future software updates. 

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Getting Help

CSI support is available through multiple channels, including web-based training and email assistance. Additional training resources will be developed and offered as new needs are identified.

Web Training

Training materials are available online at Using Campus Space Information

Resources include:

  • Step-by-step documentation by CSI topic
  • Quick reference Knowledge Base files
  • In-depth training videos

Targeted Training

At times, your campus role may require you to interact with CSI directly. In such cases, you will be offered specific training. (e.g., for space surveys or departmental data updates)

Email Support

For help with CSI, email: smo@fpm.wisc.edu

  • Emails are monitored by the Space Management Office daily, Monday–Friday.
  • Response times may vary.

Future Support

The Space Management Office will continue to develop support and training materials based on our ongoing experience and feedback from campus users to ensure resources remain relevant and effective.

Please reach out to smo@fpm.wisc.edu with any ideas or additional training needs. 

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Keywords:
CSI, Space, SMO, Access 
Doc ID:
149705
Owned by:
Mari Lynn H. in Facilities Planning & Management
Created:
2025-04-08
Updated:
2025-11-25
Sites:
Facilities Planning & Management