Help Desk - Common Support Links

This document contains a list of commonly used support links outside of the KB for easy access.

NetID and Campus ID Recovery

  1. NetID Self Recovery
  2. NetID Self Password Reset
  3. NetID Modification Page
  4. NetID Activation Page
  5. MyInfo CID/Transcript Recovery Page
  6. Multiple NetID Verification

Duo Multi-Factor Authentication 

  1. Duo Portal
  2. Duo Manage Devices
  3. Duo Temporary Passcode
  4. Duo Backup Passwords for Future Use
  5. Duo Token Registration 

UWNet, WiscVPN, and eduroam

  1. UWNet Device Pre-Register
  2. WiscVPN Install
  3. Eduroam Configuration Assistant 

Other Helpful Campus Links

  1. Canvas
  2. Microsoft 365 Email
  3. MyUW
  4. Course Search and Enroll
  5. Wiscard Balance
  6. UW-Madison's Registrar Office
  7. UW-Madison's Office of Admissions 
  8. Library Device Rentals
  9. College and Memorial Library Device Rentals
  10. Wisc Account Admin
  11. Outages Page
  12. WiscIT New/Open Tickets
  13. Cisco VoIP Voicemail
  14. Cisco VoIP Self Care Portal

Remote Help (Use Only If Directed By Help Desk Agent)

  1. Identity Proofing via Zoom
    • Internal use requires password
  2. BeyondTrust Remote Support

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Doc ID:
690
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2000-10-25
Updated:
2026-05-04
Sites:
DoIT Help Desk
Clean URL:
https://kb.wisc.edu/ghi/help