Help Desk - Email List Feature Mapping for Google Groups, Microsoft 365 Groups, and Eloqua
This document provides a high-level feature mapping for individuals who are transitioning their distribution list to Google Groups, Eloqua, or Microsoft 365 Groups. Please note, the list of features below are not a comprehensive list. If you would like to see a feature that is not listed below, please submit feedback so it can be added to the matrix.
Google Groups
Features That Are Included
Included Features with Links:
- Allow non-Microsoft 365 members: Add People to Group
- Group collaboration tools: UW-Madison Google Workspace - Core Apps
- Group file sharing: Share Content with a Group
- Import/export contacts: Adding and Removing Group Members
- Message moderation: Approving and Blocking Messages
- Restrict membership view: Setting Who Can View, Post, and Moderate
- Self-service interface: Google Groups Forums
- Send content-rich HTML messages: [Link for document 101831 is unavailable at this time]
- Service account can be a member: Add People to Group
- Service account can be owner: UW-Madison Google Workspace - Create a Google Group
- Setting permission: Setting Who Can View, Post, and Moderate
- Suppress Microsoft "Out of Office" message: UW-Madison Google Workspace - Getting Started with Google Groups
- Terms of service: UW-Madison Google Workspace - Google Groups terms of use
Included Features without Links
- Ability to allow contacts manage their own subscriptions (opt-ins and opt-outs)
- Ability to manage subscriptions (opt-ins and opt-outs) for contacts
- Automatic removal of unsubscribed email addresses from sends
- Data-driven populations
- Deduplication of email addresses in segments (lists)
- Group calendaring
Features That Are Not Included
- Ability to link to and pull content from WiscWeb Gravity forms
- A/B Testing
- Analytics
- Analytics and reports
- Automated email sends
- Dynamic content (displaying content according to rules)
- Group deactivation
- Multistep marketing campaigns
- Open tracking
- Personalization of content using field merges
- Throttle and schedule list
- Tracking clicks
- Tracking sends
- Tracking visits to wisc.edu pages and forms
- Tracking form completion (Eloqua or Gravity forms)
Microsoft 365 Groups
Features That Are Included
Included Features with Links:
- Allow non-Microsoft 365 members: Adding Guests to Groups in Outlook
- Data-driven populations: Microsoft 365 - Use Manifest email groups to moderate email messages
- Group calendaring: Using a Group Calendar in Outlook to Schedule and Edit Events
- Group collaboration tools: Microsoft 365 - What features are included in Microsoft 365?
- Group file sharing: Share Files with a Group in Outlook
- Import/export contacts: Microsoft 365 - Manage/view Microsoft 365 Group Settings/Parameters
- Self-service interface: Group Owner
- Send content-rich HTML messages: [Link for document 101831 is unavailable at this time]
- Setting permission: Microsoft 365 - Use Security Groups to Manage Permissions
- Terms of service: Microsoft 365 - Campus Service Agreements with Microsoft
Included Features without Links:
- Ability to allow contacts manage their own subscriptions (opt-ins and opt-outs)
- Ability to manage subscriptions (opt-ins and opt-outs) for contacts
- Automatic removal of unsubscribed email addresses from sends
- Deduplication of email addresses in segments (lists)
- Suppress Microsoft 365 "Out of Office" message
Features That Are Not Included
- Ability to link to and pull content from WiscWeb Gravity forms
- A/B Testing
- Analytics
- Analytics and reports
- Automated email sends
- Dynamic content (displaying content according to rules)
- Group deactivation
- Message moderation
- Multistep marketing campaigns
- Open tracking
- Personalization of content using field merges
- Restrict membership view
- Service account can be a member
- Service account can be owner
- Throttle and schedule list
- Tracking clicks
- Tracking sends
- Tracking visits to wisc.edu pages and forms
- Tracking form completion (Eloqua or Gravity forms)
Eloqua
Features That Are Included
Included Features with Links:
- Ability to allow contacts to manage their own subscriptions (opt-ins and opt-outs): Managing Contact Subscription Pages
- Ability to manage subscriptions (opt-ins and opt-outs) for contacts: Managing Contact Subscription Pages
- A/B Testing: A/B Testing Campaigns
- Allow non-Microsoft 365 members: Uploading Contacts To Make a Shared List
- Analytics: Analytics
- Automated email sends: Sending an Auto-Responder Email
- Data-driven populations: Updating a Shared List
- Dynamic content (displaying content according to rules): Dynamic Content
- Import/export contacts: Uploading Contacts To Make a Shared List
- Multistep marketing campaigns: Creating Multi-Step Marketing Campaigns
- Open tracking: Using Simple Campaigns to Send an Email
- Personalization of content using field merges: Adding Field Merges to Emails in the Design Editor
- Self-service interface: Logging into Eloqua
- Send content-rich HTML messages: Eloqua - Uploading HTML to create emails
- Setting permission: Campaign Approvals
- Tracking clicks: Email Reporting and Metrics
- Tracking form completion (Eloqua or Gravity forms): Creating Forms in Eloqua
- Tracking sends: Sending a Tracked Email
- Tracking visits to .wisc.edu pages and forms: Website and Email Activity Tracking
Included Features without Links:
- Ability to link to and pull content from WiscWeb Gravity forms
- Automatic removal of unsubscribed email addresses from sends
- Deduplication of email addresses in segments (lists)
Features That Are Not Included
- Analytics and reports
- Group calendaring
- Group collaboration tools
- Group deactivation
- Group file sharing
- Message moderation
- Restrict membership view
- Service account can be a member
- Service can be owner
- Suppress Microsoft 365 "Out of Office" message
- Terms of service
- Throttle and schedule list