Chat with an Agent!

LiveChat is available 8am to 10pm, 7 days a week. If you would like help outside of these hours, please email us at, and an agent will respond as soon as possible during the hours of 7am to 11pm.

No account information (This includes: NetID information and Campus ID) may be collected or given out via LiveChat.

For login-related issues, please see the following resources:

If you have problems initiating a LiveChat session, or need further assistance with your NetID, password, or other account information, please call the DoIT Help Desk at +1-608-264-4357 (264-HELP)

LiveChat Features

LiveChat provides the following features:

LiveChat has been tested and is known to work with the following web browsers/OS's: