KB User's Guide - Documents Tab - Embed a Qualtrics Survey

How to Embed a Qualtrics Survey into a KB Document

1. Enter the following code into the HTML editor of the KB document

 <iframe src="your-survey-URL-here" width="600px" height="800px"></iframe> 

2. Replace "your-survey-URL-here" with a Qualtrics Survey URL

Example: The Test Qualtrics survey below has this code in the HTML editor:

<iframe src="https://uwmadison.co1.qualtrics.com/jfe/form/SV_8kPanjwh4xpaqzP" width="600px" height="800px"></iframe>

As a result, this is displayed in the document:

<iframe src="https://uwmadison.co1.qualtrics.com/jfe/form/SV_8kPanjwh4xpaqzP" width="600px" height="800px"></iframe>

Best Practices

1. Have the iframe width display to the width of a phone screen via width and height.
2. Want a wider iframe for a wider screen? Create a threshhold rule stating if the screen get X narrow, the iframe is X wide to your exact specifications.
3. Let us say you embed a Qualtrics Survey in your KB document and then you update the survey in Qualtrics. It is possible that the survey with the non-updated data is cached subsequently displaying the non-updated Survey content. Please know your updated survey content will be displayed on your KB document.