Clearing Browser Cache and Cookies

Desktop Web Browsers

Clearing the browser cache prevents you from using old/out-of-date versions of websites and protects your personal information. It also helps running some applications better on your computer by freeing up space.

Note: Make sure you set the Time Range to the "All Time" or "Everything" options when available to clear all data. Please save any unpublished work before proceeding; you will be logged out of all sites and applications and will need to re-authenticate.

Table with browser name and links to Windows documents and macOS documents.

Browser	Windows Document Link	macOS Document Link
Google Chrome	[Link for document 24629 is unavailable at this time]	[Link for document 15153 is unavailable at this time]
Firefox	[Link for document 82464 is unavailable at this time]	[Link for document 36150 is unavailable at this time]
Safari	[Link for document 12382 is unavailable at this time]	Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
Microsoft Edge	[Link for document 54747 is unavailable at this time]	None
Opera	[Link for document 12381 is unavailable at this time]	[Link for document 50817 is unavailable at this time]
New Microsoft Edge	New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies	New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies

Mobile Web Browsers

Table with mobile Operating System and corresponding documents on clearing cache and cookies.

Operating System	Document Link
Android	[Link for document 26652 is unavailable at this time]
iOS	[Link for document 24085 is unavailable at this time]
webOS	[Link for document 18709 is unavailable at this time]
Windows Phone	[Link for document 24078 is unavailable at this time]

Legacy Versions

Windows

Table with browser name and links to Windows documents.

Browser	Document Link
Internet Explorer 9, 10, & 11	[Link for document 15141 is unavailable at this time]
Internet Explorer 6	[Link for document 12315 is unavailable at this time]
Internet Explorer 7	[Link for document 12313 is unavailable at this time]
Internet Explorer 8	[Link for document 12314 is unavailable at this time]
Firefox 3.5	[Link for document 12316 is unavailable at this time]

MacOS

Table with browser name and links to macOS documents.

Browser	Document Link
Firefox 3.5 - 20	[Link for document 12317 is unavailable at this time]
Opera 10.50	[Link for document 15152 is unavailable at this time]
Safari 5	[Link for document 12319 is unavailable at this time]
Safari 5.1 - 7.9	[Link for document 30233 is unavailable at this time]
Safari 8.0+	[Link for document 45060 is unavailable at this time]