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Microsoft 365 - Best Practices for Calendaring via Mobile Devices

With Office 365, you will be able to configure mobile devices to interact with your account via Exchange/Active Sync protocol. This doc will provide you with guidelines on how you should and should not interact with your Office 365 calendar.

Important: The information below is based on Microsoft's recommended use of mobile devices when it comes to interacting with calendars. For best results, Microsoft recommends that people who schedule events with one another use the same calendar client. The majority of calendaring issues involve events with attendees, which may not get updated correctly if the organizer or any of the attendees take action on the meeting via a mobile device.

What can I do?

What shouldn't I do?

  • Do not make changes to events you are the owner of which have attendees. Use Outlook on the web or Outlook (configured via Exchange) to take this action.
  • Do not take action on events which you are an attendee of. Use Outlook on the web or Outlook (configured via Exchange) to take this action.
  • Do not attempt to manage another person's calendar. Use Outlook on the web or Outlook (configured via Exchange) to take this action.

Additional resources



Keywordsmicrosoft office365 o365 m365 microsoft 365 mobile devices android ios iphone ipod ipad windows mac appleDoc ID37617
OwnerO365 S.GroupMicrosoft 365
Created2014-02-12 17:28:40Updated2023-02-02 09:22:52
SitesDoIT Help Desk, Microsoft 365
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