Topics Map > Features and Functionality
Microsoft 365 - Calendar Invitations Received by an Account that is Forwarded
Within Outlook on the web, there is an option to keep a copy of the message in your account when setting the forward. This option will impact the way invitations are processed. To verify if your account is being forwarded, or to set up a forward, please see Microsoft 365 - Set/Manage a Forward on a NetID or Service Account.
Forwarding to an account within Office 365 (i.e., another Wisc account)
We do not allow forwarding to other UW-Madison Microsoft 365 accounts.
Forwarding to an account outside of Office 365 (e.g., Gmail)
Note: If you are a heavy calendar user, forwarding outside of Office 365 is not recommended. When an event is forwarded outside of Office 365, the external system (such as Gmail) does not recognize who the organizer is. Any action taken by the external system user will not be reflected back to the organizer's original invitation.
- Do not keep a copy of forwarded messages in Outlook on the web
The invitation will end up in the forwarded account. The events cannot be accepted or declined from the original account, as the invitation does not exist there. Regardless of the action taken on the event from the external system, the event organizer will not receive a notification, and their attendee status will remain unchanged.
- Keep a copy of forwarded messages in Outlook on the web
Both accounts will receive the invite. If the event is not acted on by the original account, the event organizer will not receive a notification, and their attendee status will remain unchanged. If the original account replies, a notification will be sent to the organizer and the response will be updated in the event. Regardless of the action taken on the event from the external system, the event organizer will not receive a notification, and their attendee status will remain unchanged.