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Microsoft 365 (Outlook on the web) - Retention labels in Outlook on the Web

Microsoft 365 has a feature that allow users the ability to manage the amount of time a message is retained in a folder, Retention label.

  • IMPORTANT: There are some folders with retention policies that cannot be modified within UW-Madison's implementation of Microsoft 365. These include: Inbox, Deleted Items, Sent Items, Drafts, and Junk Email folders.

  • IMPORTANT: Archiving policies are not implemented within UW-Madison Microsoft 365 implementation. Regardless of what settings you see or can select within your client, archiving options will not work. For more details on email, chat, and text retention and archiving policies for UW-Madison, please see UW-Madison Administrative Related Record Schedules page.

Note: Some desktop clients also provide archiving features. These local features are not recommended since they will store your data locally and the Microsoft 365 team cannot guarantee its safety/security.

Review Microsoft article for managing retention labels for a folder.


Keywords:
microsoft office365 o365 m365 microsoft 365 delete deleting archiving recovery rules service account netid filtering inbox emails folders archive archive policies policy
Doc ID:
44774
Owned by:
O365 S. in Microsoft 365
Created:
2014-11-10
Updated:
2025-07-30
Sites:
DoIT Help Desk, Microsoft 365