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Microsoft 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover

When you try to set up a new mail account for Outlook by using the Add New Account Wizard, your Outlook profile may not automatically set up. Additionally, you may receive the following error message: An encrypted connection to your mail services is not available. This problem will occur for a variety of reasons. This document will go over some solutions to this issue.

Recommended method

Additional methods



Keywords:
microsoft ms office365 o365 m365 microsoft 365 autodiscover encrypted connection mail server services not available online mailbox automatically error 2016 2019 proplus
Doc ID:
66516
Owned by:
O365 S. in Microsoft 365
Created:
2016-08-29
Updated:
2024-08-22
Sites:
DoIT Help Desk, Microsoft 365