Requesting IT support in the Nelson Institute and Computer Sciences Building

The Nelson Institute for Environmental Studies, plus the L&S Departments of Geography and Planning & Landscape Architecture, are supported by the Geography, Nelson Institute, and Planning & Landscape Architecture (GNP) IT team. 

The GNP IT Help Desk, now part of Desktop Support Team 3 in L&S Information Technology Services, provides a full range of support to students, faculty, and staff in the L&S Departments of Geography and Planning & Landscape Architecture, plus UW-Madison’s Nelson Institute for Environmental Studies. Support is generally available M-F 8:00am-4:30pm. GNP IT staff offices are located in Computer Sciences rooms 2290, 2292, and 2296.

Supported services for the GNP IT Help Desk include university-owned computers and peripherals, department printing, computer labs, classroom support, Science Hall room and resource calendars, account and server access for GNP IT-hosted services, and other needs. 

Ways to request support:

• Go to the GNP IT Help Desk portal to report an IT issue, request IT services, check ticket status, or search the extensive Knowledge Base
• Email us at gnp-helpdesk@wisc.edu
• Call us at 608-262-8111

You can learn more about the GNP IT Team here.

The DoIT Helpdesk will continue to be available for general computing issues and campus-level applications such as Microsoft 365 and Canvas. Their up-to-date contact information is available at https://kb.wisc.edu/helpdesk/.