News and Announcements

[Resolved] Atomic Assessments Outage - Canvas Issue

Posted: 2026-05-01 09:38:24   Expiration: 2026-05-08 09:38:24

Canvas is having an issue that is affecting Atomic Assessments.

Outage Description

Instructure is currently having an issue that is affecting access to Atomic Assessments. 

Impact to Users

When trying to access Atomic Assessments, you'll be asked to Reauthorize. After you do that you may see the following error message:

{"error":"invalid_client","error_description":"unknown client"}

Workarounds

There are no known workarounds at this time.

Resolved

Atomic Assessments has indicated that this issue is resolved. You may need to reauthorize the app to work inside of Canvas. 

When you access Atomic Assessments from the side menu, you may see something similar to step 8 on the Enabling Atomic Assessments KB.



-- Learn@UW: Keegan Shaw