Troubleshoot Learner Stuck in L3 Process

Troubleshoot Learner Stuck in L3 Process

L3 NetID process is normally completed in less than 30 minutes. However, during peak processing times, which happens 2-3 times per year (beginning of fall, spring and summer semesters), the server can get backed up and the “Get Started” emails may be delayed up to 24 hours. This KB document attempts to give troubleshooting tips for four common scenarios that can be worked on by any program coordinator. Read more here.




Keywords:troubleshoot, troubleshooting, L3, stuck, learner stuck   Doc ID:108035
Owner:Liz N.Group:Division of Continuing Studies-Noncredit
Created:2020-12-22 11:39 CDTUpdated:2020-12-22 11:39 CDT
Sites:Division of Continuing Studies-Noncredit
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