WiscWeb - Gravity Forms plugin
- Important information regarding use of Gravity Forms in WiscWeb
- Activating the Gravity Forms plugin
- Vendor documentation
- Embedding a form
- Aligning with new UW Theme 2.0 styles
- "From Email" field
- Form not sending
- Accessibility barriers
Important information regarding use of Gravity Forms in WiscWeb
While the WiscWeb service does allow the use of Gravity Forms within its sites, there are three important pieces of information to be aware of when using the plugin.
- Sensitive and restricted data - Gravity Forms should not be used to prompt users for any data that could be considered sensitive and/or restricted as WiscWeb is not secured to host this information. For more information, please see WiscWeb - Sensitive, restricted, and internal data policy and the UW System Data Classification Policy.
- Accessibility - For accessibility information, please see the Gravity Forms vendor documentation.
- Payment processing - While the Gravity Forms plugin shows pricing field options, WiscWeb does not support the processing of payments in our multi-site environment. Registration and storefront options that require payment processing will need to be housed in a separate website and linked to from your WiscWeb project. More information on this process can be found in our Options for e-Commerce Transactions KB doc.
Activation and access
Please be aware that the Gravity Forms plugin can be activated by Administrators using the instructions in WiscWeb - Self service plugin activation / deactivation. Also know that only site administrators can have access to creating and editing forms within your site.
Vendor documentation
While the WiscWeb team is happy to assist with general guidance on how to use the Gravity Forms plugin as well as best practices, we cannot document everything the plugin does. Instead, we recommend using the documentation found on the vendor website.
Embedding a form on your site
Embedding a form within a page or post in your site is a two-step process that requires you copy the embed shortcode and then paste it into the appropriate location.
- Access your form and click on the Embed button in the upper right corner of the screen
- At the bottom of the popup window, click the Copy Shortcode button. This will place the necessary embed shortcode on your clipboard.
- Navigate to the page that you want to embed the form on
- Add a Shortcode block to the page
- Paste the shortcode into the block
- Publish the page
Aligning with new UW Theme 2.0 styles
UW Theme 2.0 will not accommodate CSS styling for legacy markup forms. When you transition to UW Theme 2.0, you will need to verify that the Orbital theme is activated to provide the best display of content and align with UW branding.
From Email requirements
The "From Email" field for all Gravity Forms in WiscWeb will need to be set to "noreply@email.wiscweb.wisc.edu". More information on this change can be found at [Link for document 98047 is unavailable at this time].
Form not sending
There are a couple of reasons why your form may not be sending. These are identified in WiscWeb - Form not sending.
Accessibility barriers
There are a few ways in which you can improve the accessibility of your Gravity Forms forms. Primarily, they involve using caution when adding certain fields or input types to your form. Certain fields and input types are known to be inaccessible and alternatives should be sought.
Gravity Forms will show a warning in the Field Settings if a field or input is inaccessible.
More information about these inaccessible fields (and what the accessibility warning looks like) can be found in Gravity Forms accessibility warning documentation.