Office 365 - Server and Account Configuration Settings

Best Effort Support Only	This document contains instructions on using a non-Microsoft email client, such as Apple Mail/Calendar or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail/Calendar or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

Important:

Only use this document if the client you are attempting to configure is not listed within: Office 365 - Set up your mobile device or desktop client.
For the best experience/support, we recommend that you connect to your Office 365 account using Outlook on the web via a browser, or Outlook client for desktop/iOS/Android.
Mobile devices, when configured for your Office 365 account via Exchange/ActiveSync protocol can be remotely wiped. After reading the information within the remote wipe document, if you have decided that you do not want to configure your device using Exchange/Active Sync protocol, you do have the option to connect via IMAP. If connected via IMAP, you will only have access to your email.

Exchange/Active Sync Configuration Parameters

Email Address: netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
Password: NetID password
User Name: netid@wisc.edu
Domain: wisc.edu
Incoming Server: outlook.office365.com *
Security Type: TLS or STARTTLS or TLS (STARTTLS)
Outgoing Server: smtp.office365.com *

Email Address: name@domain.wisc.edu or name_domain@wisc.edu
Password: Service Account password
User Name: name_domain@wisc.edu
Domain: wisc.edu
Incoming Server: outlook.office365.com *
Security Type: TLS or STARTTLS or TLS (STARTTLS)
Outgoing Server: smtp.office365.com *

IMAP4/POP3/SMTP Configuration Parameters

	Server Name	Port	Encryption Method
IMAP4	outlook.office365.com	993	SSL
POP3	outlook.office365.com	995	SSL
SMTP	smtp.office365.com	587	TLS

Best Effort Support Only

Important:

Exchange/Active Sync Configuration Parameters

IMAP4/POP3/SMTP Configuration Parameters

See Also: