Microsoft 365 - Server and Account Configuration Settings

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail/Calendar or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

Important:

  • Only use this document if the client you are attempting to configure is not listed within: Microsoft 365 - Setup/configure Outlook on mobile device or desktop computer.

  • For the best experience/support, we recommend that you connect to your Microsoft 365 account using Outlook on the web via a browser, or Outlook client for desktop/iOS/Android.

  • Mobile devices, when configured for your Microsoft 365 account via Exchange/ActiveSync protocol can be remotely wiped. After reading the information within the remote wipe document, if you have decided that you do not want to configure your device using Exchange/Active Sync protocol, you do have the option to connect via IMAP. If connected via IMAP, you will only have access to your email.

  • Modern Authentication (OAuth2) is required by any client/application connect to UW-Madison M365 service.

Exchange/Active Sync Configuration Parameters

Email Address
netid@wisc.edu or name@domain.wisc.edu (service account)
Password
account password
User Name
netid@wisc.edu or name_domain@wisc.edu (service account)
Domain
wisc.edu
Incoming Server
outlook.office365.com
Security Type
TLS or STARTTLS or TLS (STARTTLS)
Outgoing Server
smtp.office365.com

IMAP4/POP3/SMTP Configuration Parameters

By default, the POP protocol is disabled on all Microsoft 365 accounts - see Microsoft 365 - Which clients/protocols will be supported? for further details.

Configuration settings

 

Server Name

Port

Encryption Method

IMAP4

outlook.office365.com

993

SSL

POP3

outlook.office365.com

995

SSL

SMTP

smtp.office365.com

587

TLS/StartTLS

How to set up a multifunction device or application to send emails using Microsoft 365 or Office 365.

See Also