NOTE: XenApp can be run without installing the Citrix Receiver. To do this, navigate to https://remote.engr.wisc.edu/
and log in, making sure to use the Light Version. Then skip to step 6.
If you are getting an error that reads "Incorrect Credentials. Try again", be sure that you are using your CAE credentials to log on. If you still get the error, and you have not changed your password recently, it may be due to an invalid character or string of characters in your password. If you changed your password in the last few minutes, give it a couple more minutes and try again as the system takes a few minutes to refresh.
2. Go to your Downloads. There should now be a file called "CitrixReceiver.dmg". Click on it and this should pop up:
3.Now click Install Citrix Receiver. Click Continue. Click continue again, read over the license agreement, and agree to the license agreement.
4. If you wish, you can now change the destination where the receiver will install. Once you have decided on a destination, click install.
5. Next, you will be asked if you want to add an account. Leave the "Add Account" box unchecked and click continue
When the installation finishes, the installation window will say installation successful. Click Close
From this point you can go one of two ways. To continue to use the web browser to launch applications, read the next step. For instructions on configuring the Citrix Receiver skip past the next step
Note: Both options will launch the application in Citrix Viewer, so this is simply whichever way is easier for each individual
You can follow the directions to add apps to your favorites, or click on Apps at the top of the screen to see a list of available applications
At this point, you only have to click on an app to launch the program.
If you are using Google Chrome to login and have a loading issue, please try another web browser, such as Safari. There have been issues in the past with Chrome and remote.engr.wisc.edu on the Apple platform.
Configuring Citrix Receiver:
1. Upon opening the Citrix Receiver, you will be prompted to enter your work or email server address. Enter "remote.engr.wisc.edu"
2. You will then be prompted for your username and password. Be sure to enter your CAE username and password.
3. You will then be asked to log in to a domain. The domain will be ENGR and should be entered before your username, as shown below. After the domain place a backslash (\) then your CAE username, followed by your CAE password.
From here, you can either add apps to your favorites or just launch them from the Apps list.