Overview

• What is SpectrumU?

  • SpectrumU is a streaming service provided by Charter/Spectrum that allows you to stream 161 live TV channels on your mobile devices and access hundreds of on-demand TV shows and movies. 

• Do I need to pay to use the App?

  • SpectrumU is available to Schools, Colleges and Divisions (S/C/Ds) who have purchased a subscription through the Division of Information Technology (DoIT).
  • Authorized users and locations will be determined by the S/C/Ds that fund these subscriptions that are $10.50/month.

• Is there a specific network I need to be on to access the content?

• • Wired Network - This applies to Rokus and Apple TVs being used as common area locations.
    • These devices must be on a specific SpectrumU Network in order to access the content and does not require netID credentials to access
•  
  • Wireless Network - This applies to individuals accessing SpectrumU from a computer or from the mobile app on their phone.
    • These devices must be on UWNet, eduroam or BadgerWiFi in order to access the content and requires netID credentials to access.
      
      • NetIDs must be added to a specific Manifest Group as an extra layer of verification that is controlled by DoIT NS Network Applications

• What mobile devices can I use with the SpectrumU App?

  • iPads and iPhones running iOS 13.0 or later
  • Apple TV (4th gen or later) running TvOS 12.0 or later
  • Android phones and tablets running version 5.0 or higher
  • Roku devices (2nd gen or later) running 9.1 or later
  • Amazon Fire Stick running Fire OS 5.0.0 or later 

• What do I need to do in order to use the App?

  • You will need to download the SpectrumU App from the Apple App store (iOS), Google Play Store (Android), Roku Store or Amazon App Store and have the ability to access the University's wired/wireless network. Check out the SpectrumU - Installing the SpectrumU App on Mobile Devices

Watching Content

• How do I watch live content?

  • Check out our KB article How to Watch TV Using SpectrumU

• How do I change channels in the app?

  • If you are under the Live TV tab, you can select the channels from the list that appears below the live program.  If you are under the Guide tab, you can select the channels from the list by scrolling or searching using the magnifying glass icon.

• Why can't I watch live channels outside of the University?

  • We receive the right to provide these shows and the programming services to you from the TV networks, and they place various limitations on Spectrum as to how, when and where we can authorize viewing (the same limits are placed on any other distributors as well). For some networks or shows, we are unable to offer streamed, live programming outside of the University. We are always working to gain the widest access to view these shows and provide you with the best experience possible.

• Why are there channels not available to watch on the App?

  • For the same reasons you can't watch live channels outside the University (see above). Additional channels will be made available as able. For a listing of the channels currently offered through SpectrumU, see SpectrumU - Channel Listing.