Office 365 - Deciding Between Using Outlook or Outlook on the web

There are two main ways people do their email with Office 365, Outlook and Outlook Web App. So how do you decide which to use? Outlook is the desktop client that has the most features, which may come in useful. However, for many, the web-based Outlook Web App may meet all of their email and calendar needs.


Outlook Outlook on the web
Use it if:
  • You have a version of Outlook already installed on your computer.
  • You're on a machine only you will be using.
  • You need to see mail from multiple accounts all in one place.
  • You manage someone else's inbox.
  • You want complete offline access.
  • You need a quick and easy way to access your email, calendar, and contacts from any web-enabled device (PCs, mobile phones, and tablets).
  • You're using someone else's computer, a shared computer, or a public computer or kiosk.
  • You do not want to purchase the Microsoft Office Suite.
Runs on:
  • Laptop and desktop computers.
  • Surface devices running Windows 8.1.
  • Many mobile phones and devices:
    • It is recommended that you configure your mobile device to use the internal mail/calendar application.
How to get it:
  • Outlook 2016 is included in Office Professional or Office 365 ProPlus suites and can be purchased from the Techstore or WiscSoftware.
  • While Outlook 2016 is recommended, older versions of Outlook that you already own, such as Outlook 2013 for Windows or Outlook 2011 for Mac will work as well.
Outlook on the web is available with all Office 365 plans that have email, such as the University's instance of Office 365 ProPlus.

For more information about the capabilities of Outlook/Outlook on the web, including functionality on multiple different clients, please see the following comparison grids:

See Also:




Keywords:microsoft office365 o365 decide deciding between outlook web application owa email mail client program version 2010 2011 2013 calendar vs versus   Doc ID:41245
Owner:Ara M.Group:Office 365
Created:2014-06-20 15:07 CDTUpdated:2016-05-13 09:44 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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