CCI Private Cloud - Departmental IT Security Baseline Compliance

All VMs hosted in the CCI Private Cloud environment should adhere to the campus Departmental IT Security Baseline. Adherence to the Departmental IT Security Baseline is the responsibility of CCI Private Cloud customers.
For questions about compliance with the Departmental IT Security Baseline, please contact cci-virtualization@wisc.edu.

Incident Reporting & Technical Support

CCI Private Cloud Incident Reporting

  • Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
  • Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.

CCI Private Cloud Technical Support

  • Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
  • CCI Private Cloud technologists will respond to all support requests by the end of the following business day.

 

See Also


Keywords:
cci, cciv, private, cloud, virtualization, CCIV CCI Virtualization security baseline compliance departmental 
Doc ID:
56764
Owned by:
Drew D. in CCI Private Cloud
Created:
2015-09-25
Updated:
2023-03-31
Sites:
Campus Cloud Infrastructure (CCI) - Private Cloud