How to change the voicemail notifications in the Cisco Self Care Portal
You must first be logged in to the Self Care Portal, see Cisco VoIP - Self Care Portal.
The voicemail notifications settings can be adjusted on a per-line basis. By default, the settings are configured to turn on the message waiting light and display a screen prompt.
Note: this feature may not be available for all users.
1. From the My Phones screen, select Phone Settings in the left-hand column
2. Expand the Voicemail Notification Settings section
3. Select the settings you would like to change next to the correct line (most phones will only have a single line).