Cisco VoIP - Configuring contacts on your Cisco Phone

Instruction related to contacts on the 7841 and 8851 Cisco VoIP phone

Corporate Directory

You can look up a coworker's number from your phone, which makes it easier to give them a call. Your administrator sets up and maintains the directory.

 

Dial a Contact in the Corporate Directory

Procedure

Step 1 Press Contacts. Contacts.jpg

Step 2 Select Corporate Directory.

Step 3 Select a search criteria.

Step 4 Enter your search criteria and press Submit.

Step 5 Select the contact and press Call.


Personal Directory

Use the personal directory to store the contact information for friends, family, or coworkers. You can add your own contacts to the personal directory. 

You can set up your personal directory from your phone or from the Self Care portal: Cisco VoIP - Self Care Portal 

 

Sign In and Out of a Personal Directory

Before You Begin

Before you can sign in to your personal directory, you need your user ID and PIN. Your user id is your NetID. The default PIN is 343842. You can set your PIN in the Self Care Portal: Cisco VoIP - Changing your telephone PIN

Procedure

Step 1 Press Contacts. Contacts.jpg

Step 2 Select Personal directory.

Step 3 Enter your user ID and PIN, and press Submit.

Step 4 To sign out, select Log out, press Select, and then press OK.

 

Add a New Contact to Your Personal Directory

Procedure

Step 1 Press Contacts. Contacts.jpg

Step 2 Sign in to your personal directory.

Step 3 Select Personal Address Book and press Submit.

Step 4 Press New.

Step 5 Enter first name, last name, and optionally a nickname.

Step 6 Press Phones, enter the phone number along with any required access codes, and then press Submit.

 

Search for a Contact in Your Personal Directory

Procedure

Step 1 Press Contacts. Contacts.jpg

Step 2 Sign in to your personal directory.

Step 3 Select Personal Address Book.

Step 4 Select a search criteria.

Step 5 Enter your search criteria and press Submit.

 

Call a Contact in Your Personal Directory

Procedure

Step 1 Press Contacts. Contacts.jpg

Step 2 Sign in to your personal directory.

Step 3 Select your Personal directory and search for an entry.

Step 4 Select the personal address book entry that you want to dial.

Step 5 Select the required fast-dial code and press Call.

 

Edit a Contact in Your Personal Directory

Procedure

Step 1 Press Contacts. Contacts.jpg

Step 2 Sign in to your Personal directory.

Step 3 Select Personal address book and search for an entry.

Step 4 Press Select, then Edit.

Step 5 Modify the entry information.

Step 6 Press Phones to modify a phone number.

Step 7 Press Update.

 

Remove a Contact from Your Personal Directory

Procedure

Step 1 Press Contacts. Contacts.jpg

Step 2 Sign in to your personal directory.

Step 3 Select Personal Address Book and search for an entry.

Step 4 Press Select, then Edit, then Delete.

Step 5 Press OK to confirm the deletion.


If you need further help, please contact the DoIT Help Desk for assistance




Keywords:contact, directory, address book, create new contact, 7841, 8851   Doc ID:76070
Owner:Phuc M.Group:Voice Services
Created:2017-08-25 09:14 CDTUpdated:2019-02-25 14:13 CDT
Sites:DoIT Help Desk, Voice Services
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