MFA-Duo - How can I activate the "Remember Me" function?

This document will provide instructions for setting the "remember me for 12 hours" feature. The "remember me" feature makes MFA-Duo more convenient by reducing the number of times that you'll be prompted for MFA-Duo on the same device using the same browser. The "remember me" feature remembers your current browser for 12 hours as long as you don't clear your cookies. If you have browser extensions installed or are using Private/Incognito browsing mode, "remember me" may not work.

In order to login with Duo Multi-factor Authentication, you must have first set up a device and linked it with your NetID. If you have not yet completed this, follow the instructions here: MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account

  1. Navigate to a page that requires Duo Multi-factor Authentication after NetID login (e.g. MyUW).

  2. Authenticate with your NetID and Password.

  3. Before choosing an authentication method, check the box next to "Remember me for 12 hours".


Note: If the option is grayed out, your MFA-Duo authentication method is set up to automatically send a push;

You can still use "Remember me for 12 hours" without changing device settings by:

  1. Click cancel on your push request
  2. KB-001-Cancel.png

  3. Click "Remember me for 12 hours".
  4. Proceed with your MFA Duo login as usual by clicking Send Me a Push or Enter a Passcode.

UW-Madison strongly recommends you do NOT select 'Automatically send this device a Duo Push' so that you can easily take advantage of "Remember me for 12 hours" Follow the steps below to change your MFA-Duo settings:

Changing your settings to no longer default to Push

  1. Navigate to the Duo Device Management Portal.

  2. Authenticate with your NetID and password, and with MFA-Duo.

  3. Change the "When I log in" drop-down option to "Ask me to choose an authentication method."

    Keywords:12 hour cache stay logged in log multi-factor multifactor authentication cookies browswer   Doc ID:85205
    Owner:Kyle A.Group:Multi-Factor Authentication (MFA)
    Created:2018-08-24 13:13 CSTUpdated:2018-10-26 11:38 CST
    Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
    Feedback:  0   1