MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account

This document will walk you through the steps to require MFA Duo for your NetID Login Account.

You'll need a smartphone, tablet, or token to use for MFA Duo. If using a smartphone or tablet, you'll be asked to download the free Duo Mobile application during the registration process.

If a token is needed, contact your human resources department or visit the DoIT Help Desk to get one.
  1. Log in with your NetID and password to the Multi-Factor Authentication Portal and click the appropriate button for the device you wish to register. Then, follow the prompts to register your device.

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    Step-by-step instructions for registering your device can be found here:

    See accessibility & usability information

    We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.  
    If you would like to share your thoughts regarding the usability or accessibility of the MFA user experience, please use our Feedback Form. We appreciate your feedback. For questions regarding how to get access to the MFA mobile app contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu. 

    How to get access to a Security Key or Duo Token/Fob 

    Students

    Students can come to the DoIT Help Desk location at 1210 W. Dayton St., Madison, WI 53706 on the first floor of the Computer Science and Statistics Building. Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53751 on the 2nd floor.

    Pop-up help desk locations will also be available in late September. Availability and locations will be posted soon. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu. 

    Faculty, Staff, and Researchers

    Employees can get access to devices for MFA at their Human Resources Office. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu. 



Keywords:Multifactor Multi Factor authentication require enable force phone tablet smart token fob start using duo use self enroll MFA self-enroll enrollment register getting started start using smartphone alternative device   Doc ID:86220
Owner:Abrianna B.Group:Multi-Factor Authentication (MFA)
Created:2018-10-03 14:09 CDTUpdated:2019-10-01 13:55 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
Feedback:  8   35