MFA-Duo - I changed my NetID. My Duo device no longer works!
If you have had a NetID change, you will need to re-enroll with MFA-Duo.
MFA-Duo will behave as though you have never been enrolled. Follow these instructions: MFA-Duo - First Time Setup for Smartphone or Tablet.
See accessibility & usability Information
We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.
If you’d like to share your thoughts regarding the usability or accessibility of the MFA user experience, please use our Feedback Form. We appreciate your feedback.