MFA-Duo - I changed my NetID. My Duo device no longer works!

If you have had a NetID change, you will need to re-enroll with MFA-Duo.

MFA-Duo will behave as though you have never been enrolled. Follow these instructions: MFA-Duo - First Time Setup for Smartphone or Tablet.

See accessibility & usability Information 

We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.  

If you’d like to share your thoughts regarding the usability or accessibility of the MFA user experience, please use our Feedback Form. We appreciate your feedback.

Keywords:name change phone multi factor   Doc ID:85207
Owner:Kyle A.Group:Multi-Factor Authentication (MFA)
Created:2018-08-24 14:34 CDTUpdated:2019-08-20 15:22 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
Feedback:  0   0