MFA-Duo - What is the best way to use MFA-Duo when traveling?

This document describes the best practices for MFA-Duo Authentication when cellular/internet services are unavailable.

You have several options for MFA-Duo that will work both within the US and internationally.

  • Smartphone or tablet with the Duo app installed

    • When you have a wifi or cellular signal, you can still "push" a notification to the app.

    • When cellular or wifi signal is unavailable, you can use the app to generate a passcode.

      1. Open the Duo application and click the down arrow on the right

      2. If your code has expired you can click the refresh button to generate a new code

  • Token/Fob

    If you do not have access to a smartphone or tablet, you can use a token/fob.

  • Problems with Either?

    If you don't have access to a smartphone, tablet, or token/fob you can call the DoIT Help Desk at (608) 264-HELP and an agent can assist you by generating a passcode.

Keywords:international country different no service   Doc ID:85208
Owner:Kyle A.Group:Multi-Factor Authentication (MFA)
Created:2018-08-24 14:41 CDTUpdated:2018-10-04 12:55 CDT
Sites:DoIT Tech Store, Multi-Factor Authentication (MFA)
Feedback:  0   0