MFA-Duo - Logging in with Multi-factor Authentication

This document will provide instructions for logging in to a service that requires Duo Multi-factor Authentication.

In order to login with Duo Multi-factor Authentication, you must have first registered a device and linked it with your NetID. If you have not yet completed this, follow the instructions here: MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account

  1. Navigate to the page that requires Duo Multi-factor Authentication after NetID login (for example MyUW).
  2. Authenticate with your NetID and Password.
  3. You will now be presented with the MFA-Duo screen.
  4. select_authentication_method.PNG

  5. Follow the instructions for your desired login method:

  6. This feature is great for situations when your phone doesn't have a stable cellular data or wifi connection. This feature can even be used with your phone is in airplane mode or when you are traveling outside of the US.
    1. At the MFA Duo prompt, select Enter a Passcode.

    3. Open the Duo Mobile app on your device.
    4. Click the UW Madison item in your app.

    5. IMG_3808.jpg
    6. A 6-digit passcode will be presented. Enter that passcode in the MFA Duo prompt to complete the login process.

    • If the code doesn't work, click the refresh icon next to the code to generate a new code.
    • The code below is simply an example and not to be used to login.
    Before following these steps, make sure you've already registered your token to your account. More about that here: MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account
    1. When prompted for MFA-Duo, select Enter a Passcode.

    2. Making sure that the token's button is oriented to the left (as pictured), press the button on the front of your MFA token.

    3. The token will display a 6-digit code.

    4. Enter that code in the prompt, then select Log In.

  7. You should be successfully logged into the service requiring Duo Multi-factor Authentication.

See Also:

Keywords:netid login app password get in login authenticate 2 two factor multi   Doc ID:81482
Owner:Lisa B.Group:Multi-Factor Authentication (MFA)
Created:2018-04-07 14:36 CSTUpdated:2019-01-14 11:17 CST
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
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