MFA-Duo - Logging in with Multi-factor Authentication

This document will provide instructions for logging in to a service that requires Duo Multi-factor Authentication.

In order to login with Duo Multi-factor Authentication, you must have first set up a device and linked it with your NetID. If you have not yet completed this, follow the instructions here: MFA-Duo - First Time Setup for Smartphone or Tablet.

  1. Navigate to the page that requires Duo Multi-factor Authentication after NetID login.

  2. Authenticate with your NetID and Password.

    NetID Login

  3. If you have set a default device and login setting, Duo will try that setting. If you have not set a default device setting, or the default device login times out, you will be presented with some or all of the following options (depending on the device(s) you have set up). Select the device in the drop down which you would like to use (If you have multiple devices available).


    The following options will be listed for each device that has been set up:

    • Send Me a Push (Phone: iPhone, Android, Windows Phone; Tablet: iOS, Android). This is the suggested login method.
    • Enter a Passcode (Phone: iPhone, Android, Windows Phone; Tablet: iOS, Android)

    Follow the instructions for your login method:

    1. Click Send Me a Push.

    2. Tap the Duo Mobile notification on your phone.

      Home Screen Notification

    3. Click the green Approve.


    If you have the Duo Mobile app installed:

    1. Select Enter a Passcode.

    2. Open the Duo Mobile app on your phone.

    3. Click the key next to UW Madison NetID Login


    4. Note the displayed passcode.


    5. Enter the passcode in the box and select Log In


  4. You should be successfully logged into the service requiring Duo Multi-factor Authentication.

See Also:

Keywords:netid login app password get in login authenticate 2 two factor multi   Doc ID:81482
Owner:Lisa B.Group:Multi-Factor Authentication (MFA)
Created:2018-04-07 15:36 CDTUpdated:2018-09-26 11:39 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
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