MFA-Duo - What if I have no cellular/Wi-Fi/data on my smartphone/tablet?

This document describes how the Duo Mobile app can be used to generate a passcode for multi-factor authentication.

This feature is great for situations when your phone doesn't have a stable cellular data or wifi connection. This feature can even be used with your phone is in airplane mode or when you are traveling outside of the US.
  1. At the MFA Duo prompt, select Enter a Passcode.


  2.  
  3. Open the Duo Mobile app on your device.
  4. Click the UW Madison item in your app.

  5. IMG_3808.jpg
  6. A 6-digit passcode will be presented. Enter that passcode in the MFA Duo prompt to complete the login process.

    • If the code doesn't work, click the refresh icon next to the code to generate a new code.
    • The code below is simply an example and not to be used to login.
    IMG_3810.jpg



Keywords:wireless wifi wi-fi cell connection data no service   Doc ID:87578
Owner:Lisa B.Group:Multi-Factor Authentication (MFA)
Created:2018-11-06 12:57 CSTUpdated:2018-11-06 13:38 CST
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
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