Transcript - Tracking your Official Transcript Order

An overview and guide to tracking the status of an official transcript order.


Overview

Use this link and sign in with your order number and student ID to track your transcript order.
The main tab will show the order details and status. Other useful tab are Recipients and Communications which can provide you with more information about the status of your order.

Order details tab

See below further explanations for understanding the tracking information available to the different delivery methods.

Track a PDF order

Recipients tab:
Recipient details and status. In this example the electronic transcript was received and opened on 05/28/2019 at 08:41 AM.

Recipients tab

Communications tab:
Your contact information and communication history. In this example you were contacted when you submitted the order, when the order was completed and when the recipient received and opened the transcript.

Communications tab


Track a hard-copy mailed order

Recipients tab:
Recipient details, status and mail history (not a tracking or confirmation service). In this example the transcript was mailed out on June 6th and was out for delivery on June 8th. USPS regarded this mail as shipped.

Recipients tab

Communications tab:
Your contact information and communication history. In this example you were contacted when you submitted the order and when the order was completed.

Communications tab


Track a hard-copy FedEx mailed order

Recipients tab:
Recipient details, status and Fedex tracking number.

Recipients tab

Communications tab:
Your contact information and communication history. In this example you were contacted when you submitted the order, when the order was completed, when the shipment was sent and when it was received.

Communications tab


Track an in-person pickup order

Recipients tab:
Pickup person is listed.

Recipients tab

Communications tab:
Your contact information and communication history. In this example you were contacted when you submitted the order and when it was ready for pickup.

Communications tab

See Also: