Russell Network and Server Outage Planned for 05/12/2021
Posted: 2021-05-12 15:44:37 Expiration: 2021-05-26 15:44:37
Disclaimer: This news item was originally posted on 2021-05-12 15:44:37. Its content may no longer be timely or accurate.
Reminder: if you are having network troubles on a network cable connected device in Russell Labs please reboot twice.
When: Wednesday, May 12 at 9am CST.
Covers:
- anyone connected to the Russell Labs network (e.g. mapped network drive) over a WIRED connection in their office
- anyone connected to the Russell Labs network over VPN – wireless or off campus
Group #1 will need to reboot their computers twice to reconnect.
Group #2 will NOT need to reboot their computers to reconnect, but Windows users *may* see a message like this:
If you get this message:
- In the first box, edit the text and replace just jdoe with your Russell Labs VPN username.
- Click in the second box and enter your Russell Labs VPN network password.
- Click the checkbox “Remember my credentials”
- Click OK.
- David Sandra and John Slaybaugh will reboot any affected computers in vacant offices.
“All Clear” Email
David Sandra will email an “all clear” once IT completes the work.
Questions?
Email help@russell.wisc.edu
-- Russell Labs Computing: Dixie Lang