How to pick up an backup UW Fleet vehicle after-hours
This document explains how to get keys for an alternate vehicle during after-hours pick-up if there are issues with the reserved vehicle (car won't start, etc.).
- Using the silver keypad located near the entryway, enter your vehicle reservation number in reverse (e.g., "1234" becomes "4321"), followed by the pound (#) key.
- A key compartment will light up in the key dispensing machine.
- Drop the keys for the faulty vehicle in the key drop box located on the wall near the keypad.
- Call the Fleet reservations phone number at (608) 262-1307 and leave a message explaining the reason for switching vehicles. Please leave a phone number where you can be reached in case the Fleet office has questions.
- Locate the backup vehicle in the UW Fleet parking lot by referring to the information on the vehicle's keys (fleet number, make, model, and color). The fleet number is located on the front quarter panel and back bumper of the vehicle.