DoIT Shared Tools - JIRA - Update My Email Address

This version of JIRA requires Super-Admin permissions to update user email addresses.

What To Do

  1. Address an email to
  2. Subject line: Update email address
  3. Give us the first and last name of the user(s).
  4. Include the email address(es) to be updated.

A Jira Admin will let you know when the update is complete.


While it totally and completely makes sense to go into your profile, update your email address and enter your password...this DOES NOT WORK in this version of JIRA. Entering ANY password (e.g. whether correct or incorrect) in this field will throw the "The password you entered is incorrect" error message. Instead, please follow the 4 steps above.

The image below shows a typo in Bucky's email address. He will have to email to update it.

Keywords:change edit modify e-mail   Doc ID:88616
Owner:Teresa A.Group:Shared Tools
Created:2018-12-20 10:56 CSTUpdated:2019-09-10 10:27 CST
Sites:DoIT Staff, Shared Tools
Feedback:  3   0