News and Announcements

JIRA and Confluence User Names Changed

Posted: 2022-01-27 20:02:46   Expiration: 2022-05-01 20:02:46

Disclaimer: This news item was originally posted on 2022-01-27 20:02:46. Its content may no longer be timely or accurate.

A new authentication plugin for JIRA and Confluence required all the user names to change. The users names in JIRA and Confluence now include the full EPPN (e.g. Net ID + @wisc.edu). Groups using quick filters, queries, or reports associated with the assignee need to update any references to the previous user names.

Jira project and Confluence space owners should:

  • Update any references to the previous user names. Most often in filters, queries, and reports
  • Test any application link features between JIRA and Confluence
  • Report anything that is not working as expected by emailing help@doit.wisc.edu

If you need assistance determining if something you are experiencing is related to this change, please contact the DoIT Shared Tools - Contact Us.

Example of the Change to a User Name

Screen shot with just the net id as the user name

-- Shared Tools: Vanessa Taulbee