Atlassian - How-to Setup Authentication for Separate Cloud Instances

In order to set up authentication, you will need to:

Work with Multiple Departments

• Microsoft O365 team
• Identity and Access Management (IAM) team

Complete the Recommended Steps

If you have a claimed sub-domain (e.g. @data.wisc.edu):

1. Verify a domain to manage accounts
   1. The cost for claiming a subdomain for education institutions should be $0
   2. If needed, provide your support ticket number to the Atlassian State & Local Government contact. They can check on the status of the request.
   3. The DoIT O365 Admin team can assist with determining email subtenant ownership.
   4. The DoIT Identity and Access management (IAM) can assist with configuring the SAML with an identity provider.
2. Review Atlassian’s documentation for SAML configuration. It works with Shibboleth.
3. Fill out an Identity Data Integration request to get authentication set up
4. As needed, Contact Atlassian support for assistance with these steps

Important Note: If your team is not able to claim a sub-domain, please note that the Identity and Access Management team will not be able to operationally assist, and you should work with your local IT representative.

See Also:

• Atlassian - Cloud and Data Center Licensing Steps and Resources