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The Shared Tools support hours are Monday-Friday 9:00 a.m. to 5:00 p.m. CST. If something occurs before or after these hours, follow the escalation process and call order.

Results: 1-20 of 31

No.Document TitleIDUpdatedViews
1DoIT Shared Tools - JIRA - Unable to Login to JIRA/ Led to Unfamiliar Screen1206392023-03-161090
2DoIT Shared Tools - JIRA - Service Description and Policies197952024-02-159775
3DoIT Shared Tools - What JIRA support is offered by the Shared Tools team?1235382024-02-15619
4DoIT Shared Tools - JIRA - Searching for Dashboards168022024-02-152979
5DoIT Shared Tools - JIRA - Service Offerings1111452024-02-15741
6DoIT Shared Tools - JIRA - Request a JIRA Project (DoIT and Affiliates Only)124352024-02-153115
7DoIT Shared Tools - JIRA - Login and Access Troubleshooting585092024-02-153468
8DoIT Shared Tools - GitLab - How-to Import your Jira project issues into GitLab1248822024-02-151422
9DoIT Shared Tools - JIRA - New User Self-Enrollment and Access263562024-02-156613
10DoIT Shared Tools - Office Hours1271242024-01-301544
11DoIT Shared Tools - JIRA - How to Reopen an Epic that Was Marked as Done1106082023-12-017089
12GitLab - Project Management1247822023-11-281421
13Atlassian - Cloud and Data Center Licensing Steps and Resources1222272023-11-281827
14DoIT Jira and Confluence Service Change - Timeline and Roles & Responsibilities1271262023-11-28666
15DoIT Jira and Confluence Service Change - Project Overview1271062023-11-28882
16DoIT Shared Tools - Contact Us240312023-11-276086
17Comparison of Jira Alternatives1324012023-11-27400
18DoIT Shared Tools - GitLab - Jira Cloud Integration1328842023-11-22237
19Jira and Confluence Alternatives1237422023-11-172048
20DoIT Shared Tools - Accessibility and Usability Information and Reporting1324392023-11-08386
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