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The Shared Tools support hours are Monday-Friday 9:00 a.m. to 5:00 p.m. CST. If something occurs before or after these hours, follow the escalation process and call order.

Results: 1-20 of 29

No.Document TitleIDUpdatedViews
1DoIT Shared Tools - JIRA - Unable to Login to JIRA/ Led to Unfamiliar Screen1206392023-03-161259
2DoIT Shared Tools - JIRA - Service Description and Policies197952024-02-1510039
3Atlassian - Cloud and Data Center Licensing Steps and Resources1222272024-04-232107
4DoIT Shared Tools - GitLab - How-to Import your Jira project issues into GitLab1248822024-02-291640
5DoIT Shared Tools - What JIRA support is offered by the Shared Tools team?1235382024-02-15735
6DoIT Shared Tools - JIRA - Searching for Dashboards168022024-02-153098
7DoIT Shared Tools - JIRA - Service Offerings1111452024-02-15864
8DoIT Shared Tools - JIRA - Login and Access Troubleshooting585092024-02-153615
9DoIT Shared Tools - JIRA - New User Self-Enrollment and Access263562024-02-156793
10DoIT Shared Tools - Office Hours1271242024-01-301725
11DoIT Shared Tools - JIRA - How to Reopen an Epic that Was Marked as Done1106082023-12-017290
12GitLab - Project Management1247822023-11-281608
13DoIT Jira and Confluence Service Change - Timeline and Roles & Responsibilities1271262023-11-28830
14DoIT Jira and Confluence Service Change - Project Overview1271062023-11-281051
15DoIT Shared Tools - Contact Us240312023-11-276338
16Comparison of Jira Alternatives1324012023-11-27490
17DoIT Shared Tools - GitLab - Jira Cloud Integration1328842023-11-22302
18Jira and Confluence Alternatives1237422023-11-172243
19DoIT Shared Tools - Accessibility and Usability Information and Reporting1324392023-11-08460
20DoIT Shared Tools - JIRA - JIRA Super Administrator Role Guidelines1136432023-11-08686
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