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The Shared Tools support hours are Monday-Friday 9:00 a.m. to 5:00 p.m. CST. If something occurs before or after these hours, follow the escalation process and call order.

Results: 1-20 of 28

No.Document TitleIDUpdatedViews
1Atlassian - Cloud and Data Center Licensing Steps and Resources1222272024-08-202780
2DoIT Shared Tools - JIRA - Unable to Login to JIRA/ Led to Unfamiliar Screen1206392023-03-161579
3DoIT Shared Tools - JIRA - Service Description and Policies197952024-02-1510788
4Jira and Confluence Alternatives1237422024-11-042848
5GitLab - Project Management and Service Desk1247822024-10-242361
6DoIT Shared Tools - Office Hours1271242024-10-242345
7Comparison of Jira Alternatives1324012024-08-27797
8DoIT Shared Tools - JIRA - Searching for Dashboards168022024-06-163502
9DoIT Shared Tools - JIRA - Update My Profile886162024-06-162709
10DoIT Shared Tools - JIRA - Add Users to Project via Roles94472024-04-263962
11DoIT Shared Tools - GitLab - How-to Import your Jira project issues into GitLab1248822024-02-292141
12DoIT Shared Tools - What JIRA support is offered by the Shared Tools team?1235382024-02-15988
13DoIT Shared Tools - JIRA - Service Offerings1111452024-02-151035
14DoIT Shared Tools - JIRA - Login and Access Troubleshooting585092024-02-153961
15DoIT Shared Tools - JIRA - New User Self-Enrollment and Access263562024-02-157230
16DoIT Shared Tools - JIRA - How to Reopen an Epic that Was Marked as Done1106082023-12-017855
17DoIT Jira and Confluence Service Change - Timeline and Roles & Responsibilities1271262023-11-281223
18DoIT Jira and Confluence Service Change - Project Overview1271062023-11-281412
19DoIT Shared Tools - Contact Us240312023-11-277249
20DoIT Shared Tools - GitLab - Jira Cloud Integration1328842023-11-22542
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