Topics Map > Desktop Support > Procedures and How-Tos

Accessing SMPH Windows desktop remotely from a Windows computer

Accessing SMPH Windows desktop remotely from a Windows computer

Please do not power off your work desktop before leaving the office. Simply Sign-out - Select the Windows Start menu, select the Person icon, and then select Sign out.

Windows Sign out procedure

Remote Desktop Connection - Start menu location

  • Enter your work computer's name under Computer name and select Connect.
    • Every SMPH Shared Services IT computer is labeled with the Computer's Name. If your computer isn't labeled, please contact Shared Services IT desktop.support@med.wisc.edu to request this information.

Remote Desktop Connection Popup with Computer name text box

  • Enter your credentials into the Windows Security prompt and select OK.
    • For Username, type in the same credentials you use to login to your work computer, with the exception of adding AD\ before your name.
      • Example: AD\NetID or AD\bbadger

Windows Login Credential Prompt 

Remote Desktop Connection - Security Certificate Popup

  • If you get a message indicating the remote computer could not be authenticated due to problems with the security certificate
    • Check the box "Don't ask me again for connections to this computer", then press Yes.

Security Certificate Popup

    Disconnecting Remote Desktop Connection

    • To Disconnect from your remote session, select the Windows Start menu, then select the Person icon, and then select Sign Out.

    Windows Sign out procedure

     



    Keywords:
    Remote Desktop Connection RDP 
    Doc ID:
    134068
    Owned by:
    Isaac W. in SMPH
    Created:
    2024-01-16
    Updated:
    2024-09-03
    Sites:
    School of Medicine and Public Health