Topics Map > Desktop Support > Procedures and How-Tos

Accessing SMPH Windows desktop remotely from a Windows computer

Accessing SMPH Windows desktop remotely from a Windows computer

Please do not power off your work desktop before leaving the office. Simply Sign-out - Select the Windows Start menu, select the Person icon, and then select Sign out.

Windows Sign out procedure

Remote Desktop Connection - Start menu location

  • Enter your work computer's name under Computer name and select Connect.
    • Every SMPH Shared Services IT computer is labeled with the Computer's Name. If your computer isn't labeled, please contact Shared Services IT desktop.support@med.wisc.edu to request this information.

Remote Desktop Connection Popup with Computer name text box

  • Enter your credentials into the Windows Security prompt and select OK.
    • For Username, type in the same credentials you use to login to your work computer, with the exception of adding AD\ before your name.
      • Example: AD\NetID or AD\bbadger

Windows Login Credential Prompt 

Remote Desktop Connection - Security Certificate Popup

  • If you get a message indicating the remote computer could not be authenticated due to problems with the security certificate
    • Check the box "Don't ask me again for connections to this computer", then press Yes.

Security Certificate Popup

    Disconnecting Remote Desktop Connection

    • To Disconnect from your remote session, select the Windows Start menu, then select the Person icon, and then select Sign Out.

    Windows Sign out procedure

     



    KeywordsRemote Desktop Connection RDP   Doc ID134068
    OwnerIsaac W.GroupSMPH
    Created2024-01-16 14:23:17Updated2024-09-03 07:17:42
    SitesSchool of Medicine and Public Health
    Feedback  0   0