Topics Map > Desktop Support > Procedures and How-Tos
Accessing SMPH Windows desktop remotely from a Windows computer
Accessing SMPH Windows desktop remotely from a Windows computer
Please do not power off your work desktop before leaving the office. Simply Sign-out - Select the Windows Start menu, select the Person icon, and then select Sign out.
- Connect to GlobalProtect VPN
- Launch Remote Desktop and connect to Work Computer
- Press the Start Menu and type Remote Desktop Connection, then select the application.
- Enter your work computer's name under Computer name and select Connect.
- Every SMPH Shared Services IT computer is labeled with the Computer's Name. If your computer isn't labeled, please contact Shared Services IT desktop.support@med.wisc.edu to request this information.
- Enter your credentials into the Windows Security prompt and select OK.
- For Username, type in the same credentials you use to login to your work computer, with the exception of adding AD\ before your name.
- Example: AD\NetID or AD\bbadger
- For Username, type in the same credentials you use to login to your work computer, with the exception of adding AD\ before your name.
Remote Desktop Connection - Security Certificate Popup
- If you get a message indicating the remote computer could not be authenticated due to problems with the security certificate
- Check the box "Don't ask me again for connections to this computer", then press Yes.
Disconnecting Remote Desktop Connection
-
To Disconnect from your remote session, select the Windows Start menu, then select the Person icon, and then select Sign Out.